Senior Director - Practice Operations

The Senior Director - Practice Operations, Franklin is responsible for providing leadership and direction in planning, guiding and coordinating practice operations for the Maine Health Medical Group at Franklin Hospital. As a member of the senior leadership team, this position will be a significant contributor to strategic planning and business development efforts and will be responsible for the successful implementation of these plans.

Reporting to the Vice President of Ambulatory Operations for the Mountain Region of the Maine Health Medical Group, the Senior Director of Practice Operations leads strategic initiatives in collaboration with medical and administrative leaders across the Maine Health Medical Group and at Franklin Hospital. This role oversees business and strategic plans for hospital and practice operations, ensuring financial performance, quality standards, and operational efficiency.

The director supervises practice leaders, fosters professional development, and partners with the Senior Medical Director in a dyad leadership model. Responsibilities include budget planning, financial reviews, performance optimization, and recruitment. The role also supports facility improvements, risk mitigation, and represents the organization in public and professional forums, promoting a culture of excellence, collaboration, and continuous improvement.

Required Minimum Knowledge, Skills, and Abilities (KSAs)

• Education:
  
  Bachelor's Degree required. Master's Degree preferred.
• License/
  
  Certifications:
  
  N/A
• Experience:
  
  Five years progressive and relevant healthcare management experience. Experience as a member of a senior leadership team may be required. Extensive physician hospital practice integration and applicable program development experience preferred.
• Additional Skills/Requirements
  
  Required:
  
  N/A
• Additional Skills/Requirements Preferred:
  Experience with Rural Health Clinic regulatory requirements. Knowledge of Patient Centered Medical Home and Patient Centered Specialty Practice designation. Travel between sites may be required.

With a career at any of the Maine Health locations across Maine and New Hampshire, you’ll be working with health care professionals that truly value the people around them – both within the walls of the organization and the communities that surround it. We offer benefits that support an individual's needs for today and flexibility to plan for tomorrow – programs such as paid parental leave, a flexible work policy, student loan assistance, training and education, along with well-being resources for you and your family.

Maine Health policy requires all care team members to be vaccinated, including for influenza, subject to eligibility for medical or religious exemptions which can only be granted in compliance with applicable law.

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