Patient Service Rep

Join to apply for the Patient Service Rep role at BJC Medical Group

The pay range is $17.50/hr - $23.88/hr.

• 40 hours per week
• Dayshift Monday-Friday
• 8:00am-5:00pm
• No weekends or holidays!
• Epic experience preferred

BJC Medical Group is the multi-specialty physician-led organization of BJC Health Care and includes over 600 doctors and advanced practice providers who are affiliated with top-ranked hospitals in the Midwest region.

Since 1994, BJC Medical Group has provided access to extraordinary care in over 145 locations and over 25 specialties in the greater St. Louis, mid-Missouri and southern Illinois areas. Our providers are nationally recognized for excellent patient satisfaction, quality health care, and improving the health and well-being of the communities we serve.

• 2-5 years of experience in a front office or patient services role.
• Epic experience preferred.

The Patient Services Representative acts as the initial point of contact for front office activity and helps directs the patient flow process at the physician office. This position performs patient check-ins and appointment scheduling, maintains patient financial records and may serve as a switchboard operator as needed.

• Handles telephone calls from patients and staff; forwards calls requiring triage.
• Performs receptionist duties with close attention to detail and professionalism.
• Verifies health insurance payment information and educates patients on the applicable regulations; collects payments and records data.
• Performs data entry of service charges, including the assignment of diagnostic codes and the entering of all physician and clinic related charges.
• Coordinates information with Central Billing Office to ensure all charges are captured and properly collected.

• High School Diploma or GED

• 2-5 years

At BJC we’re committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being.

• Comprehensive medical, dental, vision, life insurance, and legal services available first day of the month after hire date.
• Disability insurance
  * paid for by BJC.
• Annual 4% BJC Automatic Retirement Contribution.
• 401(k) plan with BJC match.
• Tuition Assistance available on first day.
• BJC Institute for Learning and Development.
• Health Care and Dependent Care Flexible Spending Accounts.
• Paid Time Off benefit combines vacation, sick days, holidays and personal time.
• Adoption assistance.

To learn more, go to our benefits summary. Not all benefits apply to all jobs.

This above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer.

Entry level

Full-time

Health Care Provider

Hospitals and Health Care