Personal Lines Senior Account Manager

Join to apply for the Personal Lines Account Manager (55258) role at First State Community Bank

Personal Lines Account Manager position with First State Community Bank. Primary focus on building relationships through excellent service and communication, helping customers become educated in insurance decisions, with a strong working relationship with the producers.

• Build customer relationships with a sense of responsiveness and urgency.
• Maintain confidentiality in all dealings with clients and within the agency.
• Coordinate with other departments for soliciting additional coverage not carried by the agency.
• Deliver renewal information to producers and account manager on a timely basis (30 days prior to renewal).
• Assist Senior AM in reviewing and updating all monthly reports distributed by accounting.
• Review and analyze existing coverages on expiring policies to determine unprotected or inadequately protected exposures.
• Work with producer to prepare updated applications and submit to carriers for marketing for both new business and renewals as instructed.
• Provide direction to CSR on the preparation of policies for delivery per instruction from Producer or Senior AM.
• Document all transactions, activities, and communications in the management system.
• Handle customer and underwriting inquiries. Notify the producer of important changes/issues and determine if you or the producer should communicate with the client or underwriter.
• Obtain and review information concerning coverages desired from producers and clients on renewal; provide direction to CSR if needed to key into the management system.

• Competitive pay and benefits package with a variable compensation program based on team performance.
• 401(k) with generous employer match benefit.
• Helpful, qualified, and available leadership.
• A caring, stable work environment.

• Strong computer skills showing proficiency in Microsoft Office.
• 3 to 4 years' industry-specific experience preferred.
• Willingness to pass/maintain Commercial Lines Insurance License.
• Insurance designations a plus: CISR, CIC, CPCU, CLU, etc.
• Exceptional written and verbal communication and customer service skills.
• Strong sense of punctuality & attendance.
• Open-minded, a fast learner, enthusiastic, and adaptable.

Being a First Stater means that you roll up your sleeves and dig in. It means you work hard and do your best. It means that you enjoy learning new skills and are always eager to improve. It means you help the team by being a great teammate. It means you're passionate about making a difference in the lives of our customers and our communities.

It means you consistently find new ways to improve our organization.

Do you have what it takes to be a First Stater? Make a Difference - Apply Now!

First State Bancshares Inc. is an Equal Opportunity Employer. All your information will be kept confidential according to EEO guidelines.

• Mid-Senior level

• Full-time

• Sales and Business Development

• Banking

Referrals increase your chances of interviewing at First State Community Bank by 2x

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.