Office Manager

Overview

The Office Manager plays a critical role in GRAFF Orthodontics. This role will coordinate and manage all administrative and clinic functions to lead and support all team members within a practice. The primary responsibilities of the Office Manager are to ensure the efficient flow of the schedule, maintain adequate orthodontic supplies within the monthly budgets, and work closely with doctors and leadership to ensure the success of the orthodontic practice.

The Office Manager will ensure that patients receive an exceptional patient experience and thatthe team members are trained to meet all compliance and clinical standards while providing compassionate care to every patient.

Essential Job Functions

• Optimize the office's efficiencies to better serve our patients by building the team and ensuring team members receive the proper training and have the necessary skills and information to be successful.
• Provide an exceptional patient experience by ensuring the clinical schedule is flowing efficiently, both in terms of patient scheduling, supporting team members, and monitoring patient time.
• Accountable for upholding the office's highest integrity by adhering to all government regulations, industry standards, and company policies and procedures.
• Responsible for the office's operational readiness, including staffing, supply availability, and ensuring dental equipment is working properly.
• Coach and train team members on updated procedures or changes in processes.
• Assessing the current talent and culture of theteam.
• Provide insights for improving growth and development within the practice.

Personal Attributes

• Be honest and trustworthy
• Be respectful
• Possess cultural awareness and sensitivity
• Be flexible
• Demonstrate sound work ethics
• Be happy and positive

Schedule

• Full-time
• Monday - Friday
• 7:45 AM - 5:00 PM

Benefits & Perks

• Competitive pay based on experience
• Medical, dental, vision, and life insurance
• Generous PTO and paid holidays
• Traditional and Roth 401(k) options
• Fun team outings

Qualifications

• 1+ years of ortho/dental office management experience is required
• Bilingual in Spanish is preferred but not required