Hospital Development Coordinator

Hospital Development Coordinator – New Mexico Donor Services (NMDS)

Location:

Albuquerque, NM |

Employment Type:

Full-time | Seniority Level: Mid‑Senior | Job Function:
Healthcare Development

New Mexico Donor Services (NMDS) is a designated organ procurement organization (OPO) and a member of the DCI Donor Services family. Our mission is to save lives through organ donation, and we partner with hospitals to create a nationwide network of organ and tissue donation.

• Develop and implement a marketing plan to change physician and hospital practice in donor referral and family counseling processes.
• Conduct quantitative and qualitative analysis of hospital markets to identify donor potential and engage decision makers.
• Assess education needs and design educational plans for assigned hospitals.
• Establish multi‑disciplinary councils and facilitate consensus on donation standards and processes.
• Provide field coaching and feedback to improve written and oral communication, public relations, and negotiation skills.
• Build and maintain relationships with referring physicians, nursing staff, and hospital leadership.
• Disseminate data and research on increasing organ and tissue donation to academic audiences and policy committees.
• Design curriculum and conduct professional education programs.
• Address customer‑service issues and coordinate follow‑up plans for conflict resolution.
• Make policy recommendations to ensure compliance with state and federal regulations.
• Develop and conduct accredited educational programs and customized materials for presentations.
• Support internal staff and maintain robust hospital profiles.
• Maintain accurate documentation of all hospital‑development activities.
• Perform other duties as assigned.

• BA or BS in Business, Education, Public Health, or a related health‑care field.
• Strong written and verbal communication, interpersonal, and presentation skills.
• Excellent customer‑service skills.

• 2–4 years in healthcare families, counseling, bereavement, or crisis intervention, or 3–5 years in hospital relations or OPO.
• Experience with performance‑improvement strategies, stakeholder engagement, and project coordination.
• Proven ability to build and maintain strategic relationships with physicians, nurses, and administrators.
• Experience initiating and leading multi‑disciplinary teams or councils to improve donation practices.
• Experience delivering hospital‑based education or in‑service training programs.

Working knowledge of Microsoft Office (Word, PowerPoint, Excel) is required.

• Up to 176 hours of PTO in the first year.
• Up to 72 hours of sick time in the first year.
• Two medical plans (PPO or HDHP) plus dental and vision coverage.
• 403(b) plan with matching contributions.
• Company‑provided term life, AD&D, and long‑term disability insurance.
• Wellness program and supplemental insurance benefits.
• Discounts on home, auto, renter, pet insurance, and cell phone.
• Monthly phone stipend.
• COVID‑19 vaccine requirement for new employees.

You will receive a confirmation email after submission. The next step is a video screening; you must complete it within five days to remain under consideration.

DCIDS is an EOE/AA employer – M/F/Vet/Disability.