Customer Support Specialist

Pipeline math is unforgiving, and Eaton's Customer Support Specialist thrives on it, turning Freshdesk into a predictable revenue habit. Join Eaton as a temporary Customer Support Specialist and take real ownership of Empathy work while earning $59,000 - $84,000 and growing your craft.

• Use Freshdesk and Technical Support tools to automate and scale outbound efforts
• Qualify hard, so the mid-level team only chases real money
• Brief the Customer Support Specialist team on what's working in this week's market
• Qualify inbound leads and route them through the sales funnel efficiently
• Spot which Farmington accounts are about to churn and win them back
• Maintain accurate records in the CRM and forecast monthly bookings
• Script the webinar that fills the sales marketing top of funnel
• Carry a $59,000 - $84,000-tier quota and the playbook to hit it

• An Eaton mindset: scrappy today, scalable tomorrow
• A communicator who can disagree without making it personal
• A team player who lifts up colleagues and shares credit
• Comfort owning the unglamorous middle of a temporary project

Our Farmington, NM headquarters is home to a fiercely‑supportive group of builders, designers, and problem‑solvers  set the boundaries of your temporary schedule and we respect them without the side-eye.

We trade fair $59,000 - $84,000 for your talent and throw in mentorship, benefits, and a flexibility policy people actually use.

Live and listening, the hiring team reads new applications as they arrive.