Inside Sales Representative

Join to apply for the Inside Sales Representative role at Triple-S Steel Holdings, Inc.

Triple‑Steel is a family‑owned business and one of the largest suppliers of structural steel products in the country. We pride ourselves on a culture that empowers team members to make a difference and grow professionally.

We are seeking a motivated Inside Sales Representative to sell and introduce our products to new and existing customers. Duties include quoting customers, taking and tracking orders, coordinating with operations and outside sales to meet or exceed customer expectations, and building strong relationships with current and prospective customers.

• Maintain and expand the customer database.
• Attend sales group meetings.
• Capture accurate and complete information in customer relationship management.
• Quote and handle order execution from acceptance to completion.
• Coordinate between customer and traffic dispatcher to insure on‑time delivery of material.
• Communicate with customers regarding current market information and capture feedback.
• Obtain and provide feedback on competitor pricing and equipment to Management.
• Establish credible relationships with new customers and maintain ongoing relationships with existing customer base.
• Manage a database of potential customers and contact them regularly for new opportunities.
• Team with Outside Sales Rep to build a pipeline of opportunities and close sales.
• Make outbound sales calls to prospect new customers provided by OSR/Mgt.
• Note suggestions or complaints and communicate to the Quality/Operations group.
• Utilize CRM software to keep track of important customer touches.
• Support the quality system of the company.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

• Associate’s degree from an accredited institution or equivalent work experience in Inside Sales.
• Ability to multitask in a fast‑paced environment.
• Proficient computer skills (typing, numeric key navigation, Word, Excel, Outlook).
• Ability to work in a team environment.
• Exceptional communication skills.
• Problem‑solving and creative thinking.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Entry level

• Full‑time

• Sales and Business Development

• Wholesale Metals and Minerals