Residential Specialist

Residential Living Specialist

Farmington, NY 14425

Salary Range $20.00 Hourly Position Type Full-Time/Part-Time Job Shift Overnight Category Nonprofit - Social Services

Join Our Team and Make a Difference – Residential Living Specialist

Are you passionate about helping others and ready to make a real impact on the lives of veterans and other vulnerable populations? Eagle Star Housing is looking for compassionate, motivated, and organized individuals to join our team as Transitional Housing Program Staff Members. We're looking for people who thrive in a supportive environment and are ready to walk alongside our residents as they rebuild their lives.

The current opening is for a full-time overnight position.

This isn't just a job, it's a meaningful opportunity to support individuals on their journey toward stability, independence, and renewed purpose.

What You'll Do:

Be the heart of the home! Cook and serve dinner for up to 15 residents and help maintain a clean, safe, and respectful environment.

Support residents as a case manager, to include providing the following services:

• Developing service plans tailored to each resident's needs and goals.
• Conducting weekly one-on-one case meetings.
• Writing accurate, timely case notes and documentation.
• Making referrals to community resources, including the VA, mental health providers, and social service agencies.
• Guide new residents through the intake and orientation process and help them adjust to communal living.
• Ensure residents understand and follow house expectations while promoting mutual respect and personal growth.
• Collaborate with the Housing Manager and external providers to coordinate care and identify support strategies.
• Stay present in the house throughout your shift to assist and respond to resident needs in real-time.
• Promote a culture of accountability, dignity, and hope.

Ideal Candidate Will Have:

• Experience working with veterans or other vulnerable populations.
• Knowledge of social security/disability benefits and the referral process.
• Familiarity with mental health services, housing resources, and case coordination.
• Strong interpersonal skills, patience, and the ability to maintain clear boundaries.
• Organizational skills for tracking documentation, appointments, and client progress.
• A heart for service and a passion for empowering individuals to thrive.
• A willingness to learn more about assisting individuals in their housing journeys.

Why Work With Us?

• Impactful work with a mission-driven team
• Opportunities for professional growth and training
• Supportive work culture focused on respect and collaboration
• The chance to make a real difference in the lives of veterans every day

Ready to change lives while doing work you can believe in? Apply now and become part of something truly meaningful.

Eagle Star Housing is proud to be an equal opportunity employer.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Retirement plan
• Vision insurance

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Language Ability:

Ability to read, analyze, and interpret general procedures and policies. Ability to write reports. Ability to effectively present information and respond to questions from groups of managers and residents.

Math Ability:

Ability to calculate figures and amounts such as proportions and percentages.

Reasoning Ability:

Ability to define problems, collect data, establish facts, and report to supervisor.

Computer

Skills:

To perform this job successfully, an individual should have knowledge of Microsoft Office.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee must occasionally lift and/or move up to 30 pounds. While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands; reach with hands and arms and talk or hear. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl.

Work Environment:

The work environment characteristics described here are…