Relationship Manager

Introduction

At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them.

We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow.

If you’re looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher.

This role is responsible for managing and nurturing relationships with clients,ensuring the delivery of tailored retirement benefits and life insurance solutions, and driving client satisfaction. The ideal candidate will have a strong understanding of executive retirement plans,life insurance products, exceptional interpersonal skills, and the ability to collaborate across teams to deliver comprehensive solutions.

• Serve as the primary point of contact for assigned clients, ensuring their needs aremet and exceeded.
• Build and maintain strong, long-term relationships with clients, including C-suite executives and decision-makers.
• Conduct regular client meetings (in-person and virtual) to review plan performance,address concerns, and provide strategic guidance.
• Proactively identify opportunities to enhance client satisfaction and deliver value added services.

• Oversee the implementation and ongoing administration of executive benefit plans,ensuring compliance with legal and regulatory requirements.
• Collaborate with internal teams to ensure accurate and timely delivery of plan documents, reports, and other materials.
• Monitor plan performance and provide clients with regular updates and recommendations for improvement

• Partner with clients to understand their business goals and develop tailored retirement benefit strategies that align with their objectives.
• Provide insights on industry trends, regulatory changes, and best practices in executive retirement planning.
• Identify opportunities to expand client relationships by introducing additional products and services.

• Work closely with internal teams, including actuarial, compliance, marketing, andsales, to deliver seamless client service.
• Collaborate with the marketing team to prepare for client events, conferences, and other engagements.
• Contribute to the development of promotional materials and thought leadership content related to executive retirement benefits.

• Identify and refer new business opportunities to the sales team, leveraging existing client relationships and industry networks.
• Represent the company at industry conferences, meetings, and events to build brand awareness and establish new connections.

• Travel as needed (up to 50-70%) to meet with clients, attend conferences, and support business development efforts.
• Be willing to work extended hours to meet client deadlines and business needs.

• Perform additional duties and responsibilities as assigned to support the team and organization

Required:

Bachelor's degree and 5 years related experience required.

Preferred:
Minimum five (5) years related experience, or equivalent combination of education and experience in relationship management, retirement benefits, or a related field, with a focus on executive or non-qualified plans.

• Strong knowledge of executive retirement plans, including non-qualified deferred compensation plans, SERPs, and other specialized benefit programs.
• Excellent communication, presentation, and interpersonal skills, with the ability to engage effectively with senior executives.
• Proven ability to manage multiple clients and priorities in a fast-paced environment.
• Proficiency…