Service Controller

Service Controller

Bristol | Up to £30,000 + Benefits | Permanent

We're looking for a Service Controller to become the hub of a busy service operation, coordinating engineers, managing customer enquiries and keeping everything running efficiently.

• Planning and scheduling engineers' daily workloads
• Responding to customer breakdowns and service requests
• Coordinating urgent call-outs and maintenance visits
• Updating job records and service information
• Working with multiple departments to deliver excellent customer service
• Producing reports and supporting operational performance

• Service Coordinator, Scheduler, Planner or Dispatch experience
• Strong organisational and multitasking skills
• Excellent customer service and communication skills
• Good IT skills including Microsoft Office
• Ability to stay calm under pressure and manage changing priorities
• Proactive, solutions-focused approach

Service Controller Service Coordinator Scheduler Resource Planner Dispatch Coordinator Maintenance Planner Customer Service Engineering Support Operations Coordinator Fleet Coordinator Scheduling Breakdown Management Administration Logistics Microsoft Office

• Up to £30,000 DOE
• Private Healthcare
• Pension Scheme
• Generous Holiday Allowance
• Stable and growing business
• Excellent career development opportunities

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.