Customer Service Administrator

Are you organised, enjoy helping people and thrive in a busy environment where no two days are the same?

We're looking for a proactive and detail-oriented Customer Service Administrator to join a busy service delivery team. This is a great opportunity for someone who enjoys administration and customer service and wants to build their experience in a fast-paced, people-focused business.

You don't need previous industry experience, and while an administrative background would be beneficial, we're equally interested in people with strong organisational skills, a positive attitude and the motivation to learn.

What you'll be doing

* Supporting internal teams with day-to-day administration and coordination.

* Collecting and checking paperwork to ensure applications are complete and accurate.

* Carrying out reference checks and verifying documents.

* Coordinating onboarding, helping successful applicants complete the necessary steps before starting.

* Supporting high-volume campaigns and helping keep the process running smoothly.

* Assisting with adverts and posting across relevant pages.

* Responding to enquiries and providing a professional, helpful service throughout the process.

* Keeping applicant information and records accurate, ensuring deadlines and priorities are managed effectively.

What we're looking for

* Strong organisational skills and excellent attention to detail.

* Clear communication skills and a professional, approachable manner.

* Confidence using IT systems and Microsoft Office 365.

* The ability to prioritise tasks, manage deadlines and stay organised in a busy environment.

* A practical, problem-solving approach and the confidence to work independently when needed.

* Someone who enjoys working as part of a team and is motivated to learn and develop.

Previous experience in a fast-paced office or administration role would be beneficial, but industry experience isn't essential. We're looking for the right attitude, a willingness to learn and someone who takes pride in doing a job well.

What's on offer?

* Hybrid working, with up to three days per week from home.

* Flexible start and finish times.

* 23 days' annual leave, increasing with length of service, plus your birthday off.

* A flexible benefits package following probation.

* Structured training, ongoing support and opportunities for career development.

* A friendly, informal team environment with a busy, energetic atmosphere.

Interested?

If you're organised, enjoy working with people and are looking for an opportunity to develop your skills in a growing business, we'd love to hear from you.

You don't need to have worked in recruitment before. If you have the right attitude, attention to detail and willingness to learn, this could be the opportunity for you.

If you don’t hear from us within 5 working days, please consider your application unsuccessful for this position. We appreciate your interest and encourage you to apply for future opportunities with us