Service Advisor

Service Advisor

Salary: £30,000 Basic | OTE up to £34,000

Hours:

Monday to Friday, 8:00am - 5:00pm

Location:

Farnborough

Are you an experienced Service Advisor looking for a new opportunity with excellent earning potential and a great Monday to Friday work-life balance?

We are recruiting for a professional and customer-focused Service Advisor to join a busy and successful automotive service department. This is a fantastic opportunity to join a supportive team, build your career and benefit from bonus and overtime opportunities.

• £30,000 basic salary
• OTE up to £34,000
• Monday to Friday, 8:00am - 5:00pm
• Bonus and overtime opportunities available
• Potential for occasional Saturday work in the future
• Full-time, permanent position
• Supportive and professional working environment
• Long-term career development opportunities

• Booking vehicles in for servicing, repairs and maintenance
• Greeting customers and discussing their vehicle requirements
• Keeping customers updated on the progress of their vehicle
• Liaising closely with Workshop Technicians and the Parts Department
• Raising and managing job cards
• Providing accurate estimates and obtaining customer authorisation for additional work
• Promoting additional products, services and repairs where appropriate
• Ensuring all customer queries are handled professionally and efficiently
• Managing vehicle collection and handover
• Maintaining accurate customer and vehicle records
• Supporting the Service Department in achieving customer satisfaction and performance targets

• Previous experience as a Service Advisor, Aftersales Advisor or similar customer-facing automotive role
• Excellent customer service and communication skills
• Strong organisational and administration abilities
• Ability to work efficiently in a busy environment
• A professional and proactive approach
• Good IT and administrative skills
• Ability to work independently and as part of a team
• Automotive or commercial vehicle experience would be advantageous

If you're looking for a new Service Advisor opportunity offering a competitive salary, bonus potential and a great Monday to Friday schedule, we'd love to hear from you.