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Customer Retention Advisor — Education
Job in
Farnborough, Hampshire County, OX17, England, UK
Listed on 2026-01-11
Listing for:
iRock School of Music
Full Time
position Listed on 2026-01-11
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual
Job Description & How to Apply Below
A growing educational organization in Farnborough seeks a proactive Customer Retention Advisor to enhance customer experience. This full-time role involves engaging with parents considering cancellation, utilizing excellent communication and problem-solving skills. Ideal candidates will bring a positive, resilient attitude, and sensitivity in handling complaints. The position offers a competitive salary between £24k and £26k, along with generous benefits including 27 vacation days and development opportunities.
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