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Customer Success Management Customer Service Rep HelpDesk/Support Event Management & Planning

EMEA Customer Engagement & User Group Lead

Job in Farnborough, Hampshire County, OX17, England, UK
Listing for: Infor
Full Time position
Listed on 2026-07-31
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Customer Service Rep, HelpDesk/Support, Event Management & Planning
Salary/Wage Range or Industry Benchmark: 50000 - 70000 GBP Yearly GBP 50000.00 70000.00 YEAR
Job Description & How to Apply Below
A leading IT services firm in Farnborough seeks a Customer Engagement Manager for User Groups to develop strategies that enhance customer relationships and community engagement. You will work cross-functionally to align business objectives with user group needs, manage events, and advocate for customer priorities. The ideal candidate has a strong B2B background with over 5 years of experience in customer engagement, communication skills, and stakeholder management.
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