Customer-Centric Collections Specialist
Job in
Farnborough, Hampshire County, OX17, England, UK
Listed on 2026-08-06
Listing for:
BMW Group
Full Time
position Listed on 2026-08-06
Job specializations:
-
Finance & Banking
Job Description & How to Apply Below
BMW Group Financial Services UK is recruiting a Collections Advisor. The role focuses on optimising customer contact to recover arrears while balancing customer needs with brand values. Based at Summit One Campus, you will support process improvements and regulatory compliance.
Key tasks include early vulnerability identification, monitoring cases, handling complaints within FCA timescales, and proposing sustainable repayment plans in line with FCA guidelines.
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