Associate Monitoring Analyst

Package

£44,550 - £49,500 (salary dependent on experience) + Benefits

SF20319

As an Associate Monitoring Analyst, you’ll provide foundational support for monitoring activities across infrastructure and applications. This entry-level role focuses on learning core monitoring tools, assisting with alert reviews, and contributing to service reliability under supervision. It offers a pathway to develop technical skills and gain exposure to enterprise IT operations while supporting the wide monitoring team.

Day-to-day, you’ll monitor platforms, infrastructures & applications, general infrastructure maintenance, cloud monitoring, patching & vulnerability scanning and user experience monitoring across an enterprise IT environment with a supportive team.

• Assisting with the setup and basic operation of monitoring tools such as Solar Winds, Splunk, and Azure Monitor, maintaining tool stability and sharing observations
• Reviewing alerts and logs with guidance to support incident identification, escalating any issues appropriately
• Supporting routine checks on virtual server estates and system software, assisting with patching and availability
• Using cloud‑native tools to support visibility across hybrid environments and participating in cloud monitoring activities under supervision
• Using basic scripting to automate simple monitoring tasks and learning and applying automation techniques to improve efficiency
• Participating in patching and vulnerability scanning activities under supervision using tools such as Qualys, Nessus, or Microsoft Defender with guidance from senior analysts

• Exposure to monitoring tools such as Splunk, Solar Winds, or similar platforms through training or hands‑on support
• Familiarity with virtualisation platforms and cloud services
• Previous experience working in a 2nd line/3rd line IT role
• Basic scripting knowledge (e.g., Power Shell) and a proactive attitude towards learning
• Introductory understanding of cloud monitoring and hybrid infrastructure
• Strong willingness to learn and contribute to service operations

We value difference and do not have a fixed idea when it comes to background or education. Provided you can show the required level of experience and willingness to learn, then we would like to hear from you.

This role is 37 hours per week based at either our Malvern, Farnborough or Boscombe Down sites with a minimum average site attendance of three days per week. To cover shift patterns between  GMT you may be asked to work at specific times. As part of a commitment to maintaining high service availability and rapid incident response, this role will also be required to participate in an on‑call rota.

All applicants must be eligible for SC clearance, as a minimum.

UKSV National Security Vetting Solution: guidance for applicants -  ()

• Matched contribution pension scheme, with life assurance
• Generous holiday allowance, with the option to purchase additional days
• Options to join Health Cash Plan, Private Medical Insurance and Dental Insurance
• Employee discount portal:
  Personal Accident Insurance, Travel Insurance, Restaurants, Cinema Tickets and much more
• We are proud to support the Armed Forces community by honouring the Armed Forces Covenant and maintaining our Gold Award standard in the Defence Employer Recognition Scheme
• Volunteering Opportunities – helping charities and local community

For any reasonable adjustments during the recruitment process, email int

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