Reporting Analyst

Position

Reporting Analyst

Farnborough HQ (Hybrid options available)

Are you a Reporting specialist with advanced knowledge of SSRS and SQL?

We have an immediate need for a Reporting Analyst to join our team! Reporting and timely data play a critical role in our customers' business operations. As a Reporting Analyst, you will focus on creating, updating, and refining SQL reports tailored to our customer environments. Additionally, you'll utilise Power BI to develop dynamic queries and visually engaging dashboards that provide insightful decision-making for both our organisation and clients.

Your role is not only technical but integral in understanding how customers utilise scheduling software. Your expertise in SQL scripting, software report writing, and Power BI utilisation will empower our organisation and clients to make data-driven decisions. You'll be instrumental in crafting informative, visually engaging reports and dashboards using SSRS, Power BI, and SQL.

Your proficiency in software report writing, SQL scripting, and understanding customer software utilisation will be key. Being a self‑directed worker is essential, persevering and growing as a technical reporting expert, consistently delivering real value. Your responsibilities encompass creating, refining, and iterating customer-facing reports crucial for key operational decisions. Reporting and timely data are fundamental to our customers' business strategies, making your role indispensable.

Your expertise, especially in Power BI, will significantly enhance our customers' experience, enabling them to optimise their operations effectively.

Our culture is extremely important to us, we are looking for an individual who would enjoy working with a talented, friendly and highly collaborative team!

We’re a friendly team of experts, optimists, big‑thinkers and problem‑solvers, and are lucky enough to work with some of the largest and most successful companies in the world. We’ve had an exciting journey so far! Expanding rapidly in response to the success of our products in the market, so we’re on the lookout for more brilliant people to join our team.

myairops is a leader of SaaS products to the aviation industry with customers across the globe with diverse challenges including corporate flight departments, charter brokers, medical providers, military and business aviation operators.

The Reporting Analyst is part of the Support function, working within our Customer Success Team.

• Report Creation and Design:
  Build and create a variety of reports in SSRS and Power BI, tailored to customer specifications, ensuring the delivery of meaningful insights.
• Data Analysis and Querying:
  Execute SQL scripts for data analysis, leveraging SQL and SSRS to design and query customer‑facing reports, showcasing a keen eye for detail and accuracy.
• Documentation and Process Improvement:
  Create comprehensive documentation and processes, capturing knowledge and lessons learned. Foster a culture of continuous improvement by implementing learnings to prevent recurrence and elevate the customer experience.
• Collaboration and Team Focus:
  Collaborate closely with the wider team to drive continuous improvement initiatives related to reporting and data, leveraging collective expertise for optimal outcomes.
• Dynamic Dashboard Creation:
  Utilise Power BI to create dynamic queries and visually engaging dashboards, aligned with customer requirements, to facilitate insightful decision‑making.
• Problem Solving and Communication:
  Tackle data query challenges with tenacity and precision, while confidently communicating with both technical and non‑technical colleagues.
• Customer Value and Relationship Building:
  Design reports and dashboards with a customer‑centric approach, ensuring they add real value to our customers and strengthen relationships, both internally and externally.
• Continuous Learning and Adaptability:
  Stay updated with the latest advancements in reporting tools and techniques, adapting swiftly to changes to maintain efficiency and effectiveness.

• Technical
  
  Skills:
  
  Proficie…