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Senior IT Support & Escalation Lead
Job in
Farnborough, Hampshire County, OX17, England, UK
Listed on 2026-09-03
Listing for:
Matchtech
Full Time
position Listed on 2026-09-03
Job specializations:
-
IT/Tech
Azure, Systems Administrator
Job Description & How to Apply Below
Matchtech is seeking a Senior Support Services Agent based in Farnborough to act as a technical and operational lead within the Support Services team. You will mentor agents, escalate technical issues and help ensure service standards and SLAs are met.
You’ll apply advanced troubleshooting for on‑prem and cloud environments—Active Directory, Azure AD, Microsoft 365, Windows and VPN—across the team to maintain high‑quality support.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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