EMEA Transition & PMO Lead

* United Kingdom
- Hampshire
- Farnborough

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At Lenovo Solutions & Services Group (SSG), we are seeking an experienced and results-driven Transition Delivery Manager to lead customer transitions and complex service implementations across the EMEA region. You will drive delivery excellence, oversee a portfolio of strategic projects, and lead a high-performing team while championing AI-native ways of working.

Reporting to the Director, DWS Delivery - EMEA, you will play a key role in ensuring successful customer outcomes, strengthening operational performance, and advancing Lenovo's services growth strategy.

What You Will Do:

• Lead end-to-end transition programs across the regional portfolio, ensuring projects are delivered on time, within budget, and aligned with contracted business and service requirements, while proactively managing scope, risks, dependencies, and commercial considerations.
• Act as the program lead for strategic and high-profile implementations, driving successful execution while providing oversight, guidance, and quality assurance across all regional transition activities.
• Own transition governance and delivery excellence, including internal and customer governance reviews, documentation standards, stage-gate controls, and seamless handover to account, contract, and service management teams.
• Manage escalations and drive resolution, serving as the primary contact for customer and internal issues, identifying root causes, and continuously improving transition methodologies and best practices.
• Optimize regional resource planning and performance, aligning skills, capabilities, and capacity with active engagements and pre-sales activities while providing data-driven updates and recommendations to senior leadership.

• Build, lead, and develop a high-performing transition and project management team, overseeing hiring, onboarding, coaching, performance reviews, career development, and employee retention while creating an environment where individuals can thrive.
• Champion an AI-native way of working, establishing capability expectations, driving continuous learning, coaching team members on AI adoption, and embedding innovative tools and practices into everyday operations.
• Foster a collaborative culture of continuous improvement, mentoring teams on Lenovo transition and project management best practices, establishing knowledge-sharing frameworks, and driving consistency across the region while partnering with global ASD teams to scale successful approaches.

What You Will Bring:

10+ years of…