Renewals Administrator, IT​/Tech

Successful candidates will join Ignition, a high growth cybersecurity organisation and the performance engine behind next-generation security technologies. You will work alongside an incredible team of people, in a supportive and inclusive working environment, with opportunities for promotion and career development.

Founded in 2015 and acquired by Exclusive Networks in 2021, Ignition has grown rapidly by focusing on emerging, cloud and SaaS-based cybersecurity technologies.

From the first spark of innovation, we accelerate promising technologies into category leaders, transforming breakthrough and AI-driven cybersecurity into trusted, market-ready solutions. We work with innovative vendors and ambitious technology partners across EMEA, bringing clarity, momentum, and predictable growth to an increasingly complex digital world.

Powered by an exceptional team, we’re known for making customers feel the value, not the effort. This is a role for people who want to be part of a driven, trusted, and ambitious organisation, shaping the future of cybersecurity while helping partners and customers build a totally trusted digital future.

Successful candidates will join Ignition, a high growth cybersecurity organisation and the performance engine behind next-generation security technologies. You will work alongside an incredible team of people, in a supportive and inclusive working environment, with opportunities for promotion and career development.

Founded in 2015 and acquired by Exclusive Networks in 2021, Ignition has grown rapidly by focusing on emerging, cloud and SaaS-based cybersecurity technologies.

From the first spark of innovation, we accelerate promising technologies into category leaders, transforming breakthrough and AI-driven cybersecurity into trusted, market-ready solutions. We work with innovative vendors and ambitious technology partners across EMEA, bringing clarity, momentum, and predictable growth to an increasingly complex digital world.

Powered by an exceptional team, we’re known for making customers feel the value, not the effort. This is a role for people who want to be part of a driven, trusted, and ambitious organisation, shaping the future of cybersecurity while helping partners and customers build a totally trusted digital future.

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We are passionate about making a difference. That means delivering the best to our ecosystem, shaping a prosperous and trusted digital world, and helping our people to realise their full potential.

• 24 days holidays rising to 29 with each year of service
• Additional day off for your birthday
• Healthcare – cash plan through Paycare and Employee Perks/Discounts
• Employee Assistance Program
• Auto Enrolment Pension scheme
• Long service awards
• Employee Referral Scheme
• Coffee Shop, Canteen and Gym on site
• Free Parking onsite

Your key responsibilities will be to provide internal sales support to help Ignition deliver a high-quality sales service and help Ignition to become the “go to” security software distributor.

• Create and provide administration of quotations
• Manage renewals orders, checking they are complete and accurate
• Advise Partners on their customers’ upcoming renewals and ensure all relevant information is provided.
• Track quotes and orders from start to finish
• Work to KPI’s and SLAs for the turnaround of all quotations and orders
• Direct inbound sales opportunities to the relevant teams
• Liaise with customers to manage delivery expectations
• Work with our finance team and suppliers to ensure deadlines are met
• Input and maintain data on Salesforce to ensure reports are accurate
• Understand and manage the distribution sales…