Critical Services Supervisor

Job Title:

Critical Services Supervisor Business Sector:
Data Centre Solutions, Critical Environment

Location:

Farnborough Company Profile

CBRE is the global leader in real estate services and investment. We leverage the industry's most powerful knowledge base to meet the commercial real estate needs of our clients worldwide. Our commitment is to be the preeminent, vertically integrated, and globally capable real estate service firm. With over 70,000 employees globally, we operate in 48 countries.

CBRE Data Centre Solutions (DCS) delivers fully integrated real estate, facilities and technology solutions for data centre owners, occupiers, and investors across the globe. As a dedicated business line within CBRE, DCS is dedicated to solving complex challenges within every stage of the data centre lifecycle. Whether you are looking to develop, build, buy, sell, or manage and modernise one data centre or an entire portfolio—DCS can help your priorities succeed with certainty.

CBRE Data Centre Solutions (DCS) is part of the Global Workplace Solutions division, which provides integrated solutions across large multi-discipline property portfolios. We are an organisation that has people at the heart of its culture and our aim for this account is to deliver an exceptional service to CBRE and its client. We encourage new ways of working, driving innovation, whilst always living to our RISE values :
Respect Integrity Service Excellence

• Reporting to the Data Centre Manager, The Critical Services Supervisor is responsible for the service delivery and management of subcontractor maintenance & extra works at Cody Park (MA/EW)
• Working with the Data Centre Manager, Ensure Planned Preventative Maintenance (PPM) plans are in place and scheduled services are delivered to that plan.
• Work closely with the Operations Supervisor & Shift Managers to ensure Sub‑contractor works are scheduled and completed in accordance with documented procedures.
• Communicate resource availability daily to the Data Centre Manager, Operations Supervisor and CAFM Co‑ordinator.
• Act as the initial point of contact for all subcontractor related tasks and corrective work to the client’s service desk team (ASD) and Chief Engineer.
• Maintain CBRE subcontractor logbook records & E permit documentation, ensuring annually all documentation is accurate and complies with CBRE QHSE Contractor procedures.
• Undertake assurance checks of subcontractor works, confirming work undertaken aligns to the agreed scope of services. On a weekly basis approve the invoicing and billing of subcontractor extra works in collaboration with the Data Centre Manager and Contract Support team.

• Line Management responsibility of two direct reports
• Setting of goals and objectives
• Assignment of Training and Development Plans
• Performance Management and Succession Planning
• Audit of self-delivered Planned and Reactive works
• Management of Subcontractor planned and corrective works.
• Review of maintenance reports and raising corrective works.
• Change management responsibility, notifying the client with new or deferred works.
• Manage Supply Partner performance meetings and Action Tracker.
• Ensure all SSoW are adhered to for all subcontractor tasks.
• Undertake CBRE Dynamic Risk Assessment for all in‑house tasks.
• Conduct assurance checks and audits of subcontractor extra works and documentation.
• Liaise with CAFM Team on PPM scheduling and alignment, assisting with the review and submission of Annual PPM Planners.
• Liaise with Shift Managers on upkeep of site Logbooks, ensuring statutory compliance records are maintained.
• Having a good working knowledge of health and safety legislation bringing any non‑compliance concerns to the attention of the Data centre Manager.
• Lia…