Voca Director of Sales

Audio Codes is currently looking for a Voca CIC Director of Sales in United Kingdom to build qualified customer opportunities and convert a compelling value proposition into signed business.
Working with Voca CIC, the role combines practical expertise in B2B technology sales and business development with close collaboration across regional Sales leadership, presales, Marketing, Product and commercial stakeholders.

We are Audio Codes (NASDAQ: AUDC), a global leader in voice communications, voice AI, Unified Communications, Contact Center, and AI-powered customer experience solutions. For over 30 years, we have helped enterprises and service providers worldwide modernize their communications environments and deliver exceptional employee and customer experiences.

As a trusted Microsoft partner and a leader in Voice AI and Conversational AI, Audio Codes enables organizations to accelerate digital transformation through innovative solutions that integrate seamlessly with Microsoft Teams, Zoom, and other leading collaboration platforms.

With a global presence, thousands of customers worldwide, and a strong ecosystem of partners, Audio Codes is recognized as a market leader in enterprise communications and AI-driven voice solutions.

Voca CIC is Audio Codes' flagship, award-winning Contact Center as a Service (CCaaS) portfolio, designed to meet organizations where they are today and where they're going next. The portfolio covers two distinct opportunities: a Microsoft Teams-native contact center for organizations standardized on the Microsoft ecosystem, and a voice-platform-agnostic AI Receptionist that runs on top of any phone system.

Voca CIC for Microsoft Teams is a full omnichannel contact center, Microsoft Teams Unify certified (AI voice agents included) and built natively in Azure on the same voice backbone that powers Microsoft Teams Phone. That delivers the tightest integration model on the market.

Where other vendors "plug into" Teams through loose connectors, Voca CIC lives inside Teams, so every Teams user can play a role in the service workflow.

It is AI-first by design, embedding Conversational AI and Generative AI into the agent and customer journey through AI voice agents, AI call summarization, and sentiment analysis, alongside an omnichannel toolkit that unifies voice, chat, and email into a single agent screen. Voca CIC has won three major industry awards in two years (CX Today Best Microsoft Teams Contact Center 2024, CX Today Best CX Deployment 2025, and UC Today Best Microsoft Teams Contact Center 2025), with more than 250 enterprise customers across 12+ Microsoft Azure regions worldwide, including the UK.

The Voca AI Receptionist is our standalone, entry-level AI offering for businesses of all sizes, from SMB to large enterprise. Built as a multi-platform solution that sits on top of any voice platform (Microsoft Teams, Cisco, Avaya, Ring Central, traditional PBX, or carrier voice services), it dramatically expands our addressable market well beyond the Microsoft footprint. It delivers AI-driven call routing, document- and website-grounded Q&A, CRM integration, appointment scheduling, and outbound SMS to organizations looking for a fast on-ramp into AI-powered customer service, regardless of the phone system they already own.

If you want to build at the intersection of Microsoft Teams, Azure, and applied AI, with real enterprises depending on your work every day, this is where it happens.

As our Voca CIC Director of Sales
, you will build qualified customer opportunities and convert a compelling value proposition into signed business, taking responsibility for the work and decisions that make this possible in United Kingdom.

The focus is Voca CIC. Your day-to-day work will combine account research, targeted prospecting, customer discovery, executive engagement and disciplined opportunity follow-up, with a clear link between each activity and the outcome it is intended to achieve.

You will own the journey from initial outreach and qualification through the buying process, commercial negotiation and a coordinated customer handover, making sure important details and commitments carry through each stage.

Working closely with regional Sales leadership, presales, Marketing, Product and commercial stakeholders, you will clarify expectations, coordinate dependencies and bring the right expertise into decisions at the right time.

You will use…