ServiceNow Developer

Farnborough, Hampshire | 4 Days Onsite | SC/DV Cleared Environment

A leading organisation delivering mission-critical digital transformation programmes is seeking an experienced Service Now Portal Developer to join a highly secure and fast-paced environment.

This is an opportunity to play a key role in designing and delivering intuitive, user-centric Service Now portal experiences that support business-critical services. Working alongside architects, technical specialists, and business stakeholders, you will help shape and enhance portal capabilities across an enterprise-scale Service Now platform.

The role is ideally suited to a hands-on Service Now professional with strong experience in Employee Centre
, Service Portal
, custom portal development, and modern front-end technologies.

Due to the sensitive nature of the programme:

• Active DV Clearance is highly desirable.
• Candidates holding active SC Clearance who are willing and eligible to undergo DV clearance will also be considered.

As a Service Now Portal Developer, you will be responsible for the design, development, and continuous enhancement of Service Now portal solutions, ensuring they remain scalable, secure, and user-focused.

Key responsibilities include:

• Designing, developing, and maintaining Service Now Portal and Employee Centre solutions.
• Configuring and customising widgets, pages, themes, and portal components.
• Translating business requirements into robust technical solutions.
• Developing integrations between Service Now and external enterprise systems.
• Creating responsive, accessible, and engaging self-service experiences.
• Supporting Service Catalog, workflows, knowledge management, and employee self-service capabilities.
• Participating in solution design, code reviews, testing, deployment, and release activities.
• Troubleshooting issues and driving continuous platform improvement.
• Producing technical documentation and supporting knowledge transfer across teams.
• Ensuring development aligns with Service Now best practices and coding standards.

You will have a proven track record delivering Service Now portal solutions within complex enterprise environments.

• Strong experience as a Service Now Developer with a focus on portal development.
• Hands-on experience with Service Portal and/or Employee Centre
  .
• Strong JavaScript, HTML, CSS, AngularJS, and Service Now scripting skills.
• Experience developing custom widgets and self-service solutions.
• Solid understanding of Service Now ITSM and Service Catalog modules.
• Experience integrating Service Now with third-party applications and enterprise systems.
• Knowledge of UI/UX principles and responsive design.
• Strong troubleshooting and problem-solving skills.
• Ability to engage effectively with both technical and non-technical stakeholders.

• Experience working within government, defence, national security, or other highly regulated environments.
• Experience supporting large-scale digital transformation programmes.
• Familiarity with secure development and deployment practices.

Applicants should hold one or more of the following:

• Service Now Certified System Administrator (CSA)
• Service Now Certified Application Developer (CAD)
• Service Now Certified Implementation Specialist (CIS)
• Service Now Certified UI Builder Micro-Certification

Additional Service Now certifications are highly desirable.

• Opportunity to work on a high-profile, mission-critical digital transformation programme.
• Exposure to complex Service Now challenges within a highly secure environment.
• Significant opportunities for professional development and certification growth.
• Collaborative and technically talented project teams.
• Competitive salary and comprehensive benefits package.

If you're passionate about delivering exceptional Service Now user experiences and want to contribute to a programme that has real-world impact, we'd love to hear from you.