Service Controller

• Job Title: Service Controller
• Contract Type: Permanent
• Reference: V-122601
• Contact Phone:
• Job Published: 13/02/2026 16:02

Our client is seeking a proactive and organised Service Controller to join their team near Farnham. This role requires strong administrative and coordination skills, thrives in a fast‑paced service environment, and supports engineers, manages customer enquiries and ensures smooth day‑to‑day service operations.

• Job type:
  Full time, permanent
• Location:
  
  Farnham
• Salary: £30,000 – £32,000 p/a

• Coordinate and schedule service visits, maintenance works, and reactive call‑outs.
• Act as the main point of contact for customers, providing updates and resolving queries.
• Liaise with engineers, suppliers, and internal teams to ensure efficient service delivery.
• Monitor job progress, prioritising urgent and high‑impact requests.
• Maintain accurate service records, job logs, and system updates.
• Prepare reports and ensure data accuracy across service platforms.
• Support the wider service team with administration and operational tasks.
• Maintain high levels of customer satisfaction through clear communication and follow‑up.

• Previous experience in a Service Controller, Service Coordinator, scheduling, or administrative role.
• Strong organisational skills with the ability to manage multiple priorities.
• Confident using Microsoft Office and service management systems.
• Excellent written and verbal communication skills.
• Ability to work under pressure and meet deadlines.

• Highly organised with strong attention to detail.
• Customer‑focused and professional.
• A proactive problem‑solver who can work independently and collaboratively.
• Reliable, adaptable, and keen to develop.

If you have the experience and enthusiasm for this type of role, we would really like to hear from you. Apply directly through this advert with your CV.

We are committed to supporting and promoting diversity in the workplace and consider all applications. Any salary advertised is for search purposes only. If you have not heard from us within 7 days, you have not been successful on this occasion, however we would welcome your application for alternative vacancies.