Helpdesk Administrator

An established and growing Services business is seeking a reliable and organised Helpdesk Administrator to join its Operational Support Team in Farnham.

This is an excellent opportunity for someone looking to build a career within administration, customer service, facilities management, or operational support.

Working within a friendly and supportive team, you will assist with the day-to-day management of work orders, document control, data entry, scheduling, and general administrative duties across a variety of commercial and public sector contracts within a service management environment.

Key Responsibilities

* Managing and updating work orders and job records

* Accurate data entry and maintenance of company systems

* Document control and administration support

* Liaising with clients, suppliers, subcontractors and operational teams

* Monitoring and processing information within agreed timescales

* Supporting the Helpdesk function with day-to-day administration

* Maintaining accurate records and compliance documentation

About You

* Strong organisational and administrative skills

* Excellent attention to detail

* Confident using Microsoft Office and computer systems

* Professional communication skills with a customer centric approach. The company have an excellent reputation for great customer service which is a result of the culture and amazing people.

* A team player who ejoys and contributes to a friendly, collaborative environment.

* Able to prioritise workload in a fast-paced environment

* Positive attitude and willingness to learn

* Previous administration, customer service, helpdesk, facilities management or construction support experience would be advantageous

Desirable Experience

* Administration or customer service background

* Experience with CRM, CAFM, Helpdesk or work order systems

* Document control or scheduling experience

* Microsoft Outlook, Excel and Word proficiency

Training & Development

Full training will be provided. The company offers ongoing development, mentoring and genuine opportunities for career progression within a long-established and growing business.

Additional Information

* Office-based role in Farnham

* Successful candidates may be required to undergo security screening

* Excellent long-term career prospects

* Supportive team environment with very low staff turnover

If you have not received a call within 5 working days unfortunately on this occassion your application has not been successful