Lettings Administrator

We are seeking an organised and proactive Lettings Administrator to support the busy lettings team in the Farnham, Surrey area. The role is ideal for an experienced administrator who enjoys working in a fast‑paced property environment.

Salary: OTE £28,000 per annum

Position:
Permanent, Full‑time

Reference: WR92001

• Competitive basic salary
• Ongoing training, support and professional development
• Excellent career progression opportunities
• Friendly, professional and supportive team environment
• Company incentives, rewards and recognition schemes

• Respected independent estate agency with a strong local presence
• Professional, customer‑focused approach to residential lettings
• Committed to staff development, training and career progression

• Prepare tenancy agreements and associated tenancy documentation
• Coordinate referencing, right‑to‑rent checks and compliance requirements
• Liaise with landlords, tenants, contractors and third‑party providers
• Manage tenancy progression from application through to move‑in
• Maintain accurate property and tenancy records on the company CRM system
• Ensure all lettings files are compliant with current legislation and company procedures
• Arrange inventory appointments, check‑ins and key releases
• Support the lettings team with general administration and customer enquiries
• Assist with tenancy renewals and end‑of‑tenancy administration

• Previous administration experience within residential lettings, property management or estate agency preferred
• Strong organisational and administrative skills with excellent attention to detail
• Excellent communication and interpersonal skills
• Confident dealing with landlords, tenants and contractors
• Good working knowledge of Microsoft Office and property software systems
• Ability to manage multiple tasks and prioritise workload effectively
• Professional, reliable and customer‑focused approach
• Knowledge of current lettings legislation would be advantageous
• Ability to work both independently and as part of a team

Lettings Administrator – Residential Lettings