Business Office Administrator

Office Administrator

Farnham, Surrey (Hybrid potential - Somerset also considered)
Full-time | Monday to Friday, 9:00am - 5:00pm
Salary: £28K- £32K - DOE
Contract - Permanent

Join a growing, friendly business where your organisation and attention to detail will make a real impact.
Our client is seeking a proactive and highly organised Office Administrator to support the smooth day-to-day running of the business. This is a varied, hands-on role at the heart of the organisation, offering the opportunity to take ownership of key systems while working across multiple departments.

About the Role

This is more than just administration - you'll be central to keeping the business running efficiently and compliantly. You will manage our client Quality Management System (QMS), coordinate audits, maintain key records, and provide essential support across Sales, Operations, Finance, and Marketing.
Perfect for someone who thrives in a varied role and enjoys being the go-to person in a team.

Key Responsibilities

Customer Service & Sales Support

Manage incoming calls and customer enquiries
Process sales orders and quotations
Maintain accurate customer records
Support sales administration and workflows

Quality & Compliance

Maintain ISO 9001 Quality Management System
Keep documentation and records up to date
Coordinate internal and external audits
Monitor corrective actions and improvements
Support Cyber Essentials Plus renewal
Maintain Health & Safety records and training logs
Assist with sustainability initiatives (ISO 14001, carbon reduction plans)

Office & Business Administration

Provide general admin support across the business
Maintain organised filing systems and shared drives
Support meetings, minutes, and action tracking
Assist with onboarding and internal projects

Cross-Functional Support

Work with Sales, Operations, Finance, and Marketing
Support events, workshops, and marketing activities
Act as a central coordination point within the business

What We're Looking For

Essential

Strong organisational and administrative skills
Excellent attention to detail
Methodical and structured approach
Strong communication skills
Proficiency in Microsoft Office and business systems
Ability to manage multiple priorities independently

Desirable

Experience with ISO 9001
ERP systems knowledge (e.g., Business Central)
Awareness of Cyber Essentials, ISO 14001, or Health & Safety

Personal Attributes

Highly organised and dependable
Detail-focused with strong accuracy
Proactive and adaptable
Friendly, approachable, and professional
Team-focused and supportive
Calm under pressure with excellent multitasking skills

Working Hours

Monday to Friday, 9:00am - 5:00pm
1-hour unpaid lunch break

Holiday Entitlement

5 weeks' annual leave plus bank holidays
Office closure between Christmas and New Year
Up to 6 days of annual leave reserved for this period

Benefits (After 4-Month Probation)

Vitality Health - Private Healthcare (optional)
Death in Service Insurance - 4× annual salary
5% employer pension contribution

Why Join Our Client?

Varied role with real responsibility and ownership
Supportive and collaborative team
Opportunity to contribute to business improvements
Hybrid working potential
Growing organisation with long-term opportunities

Interested?

If you're a detail-driven and organised professional looking for a role where you can make a real difference, we'd love to hear from you.

If you receive suspicious outreach claiming to be from us, please contact us via the Manpower Group website