Business Office Administrator

The Business Office Administrator in Farnham provides essential organisational support for a permanent, full-time role with a salary of £28,000 to £32,000 per annum. Monday to Friday, 9:00am to 5:00pm, this position involves managing the client’s Quality Management System, coordinating audits, and maintaining compliance across departments. Hybrid working is possible. This varied position places you at the centre of the business, offering genuine responsibility for its efficient and compliant running.

More than just administration, you’ll be central to keeping the business running efficiently and compliantly. You will manage our client Quality Management System (QMS), coordinate audits, maintain key records, and provide essential support across Sales, Operations, Finance, and Marketing. Perfect for someone who thrives in a varied role and enjoys being the go-to person in a team.

• Manage incoming calls and customer enquiries
• Process sales orders and quotations
• Maintain accurate customer records
• Support sales administration and workflows

• Maintain ISO 9001 Quality Management System
• Keep documentation and records up to date
• Coordinate internal and external audits
• Monitor corrective actions and improvements
• Support Cyber Essentials Plus renewal
• Maintain Health and Safety records and training logs
• Assist with sustainability initiatives (ISO 14001, carbon reduction plans)

• Provide general admin support across the business
• Maintain organised filing systems and shared drives
• Support meetings, minutes, and action tracking
• Assist with onboarding and internal projects

• Work with Sales, Operations, Finance, and Marketing
• Support events, workshops, and marketing activities
• Act as a central coordination point within the business

• Strong organisational and administrative skills
• Excellent attention to detail
• Methodical and structured approach
• Strong communication skills
• Proficiency in Microsoft Office and business systems
• Ability to manage multiple priorities independently

• Experience with ISO 9001 ERP systems knowledge (e.g., Business Central)
• Awareness of Cyber Essentials, ISO 14001, or Health and Safety

• Highly organised and dependable
• Detail-focused with strong accuracy
• Proactive and adaptable
• Friendly, approachable, and professional
• Team-focused and supportive
• Calm under pressure with excellent multitasking skills

Monday to Friday, 9:00am - 5:00pm (1-hour unpaid lunch break)

5 weeks annual leave plus bank holidays. Office closure between Christmas and New Year. Up to 6 days of annual leave reserved for this period.

• Vitality Health – Private Healthcare (optional)
• Death in Service Insurance – 4× annual salary
• 5% employer pension contribution