Helpdesk Administrator
Job in
Farnham, Surrey County, GU9, England, UK
Listed on 2026-08-19
Listing for:
The Solution Group Recruitment Ltd
Full Time
position Listed on 2026-08-19
Job specializations:
-
Administrative/Clerical
Office Administrator/ Coordinator, Clerical, Admin Assistant -
Customer Service/HelpDesk
Office Administrator/ Coordinator, Clerical, Admin Assistant, Customer Service Rep
Job Description & How to Apply Below
This is an excellent opportunity for someone looking to build a career within administration, customer service, facilities management, or operational support.
Working within a friendly and supportive team, you will assist with the day-to-day management of work orders, document control, data entry, scheduling, and general administrative duties across a variety of commercial and public sector contracts within a service management environment.
Key Responsibilities
* Managing and updating work orders and job records
* Accurate data entry and maintenance of company systems
* Document control and administration support
* Liaising with clients, suppliers, subcontractors and operational teams
* Monitoring and processing information within agreed timescales
* Supporting the Helpdesk function with day-to-day administration
* Maintaining accurate records and compliance documentation
About You
* Strong organisational and administrative skills
* Excellent attention to detail
* Confident using Microsoft Office and computer systems
* Professional communication skills with a customer centric approach. The company have an excellent reputation for great customer service which is a result of the culture and amazing people.
* A team player who ejoys and contributes to a friendly, collaborative environment.
* Able to prioritise workload in a fast-paced environment
* Positive attitude and willingness to learn
* Previous administration, customer service, helpdesk, facilities management or construction support experience would be advantageous
Desirable Experience
* Administration or customer service background
* Experience with CRM, CAFM, Helpdesk or work order systems
* Document control or scheduling experience
* Microsoft Outlook, Excel and Word proficiency
Training & Development
Full training will be provided. The company offers ongoing development, mentoring and genuine opportunities for career progression within a long-established and growing business.
Additional Information
* Office-based role in Farnham
* Successful candidates may be required to undergo security screening
* Excellent long-term career prospects
* Supportive team environment with very low staff turnover
If you have not received a call within 5 working days unfortunately on this occassion your application has not been successful
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