Customer Service​/Administration Assistant

Customer Service & Administration Assistant
Farnham (
Hybrid after probation)

26,500

Are you highly organised, customer-focused and looking for an opportunity to develop your career? We are recruiting for a Customer Service & Administration Assistant to join a friendly and supportive team based in Farnham
.

This is an excellent opportunity for someone with strong communication and administrative skills who enjoys helping people, managing multiple tasks and ensuring excellent service delivery. Full training will be provided.

• Communicating with customers by telephone, email and post to answer queries, request information and provide updates.
• Providing administrative support to ensure work is completed accurately and on time.
• Recording and maintaining accurate financial and customer records.
• Updating databases and client information systems.
• Managing both electronic and paper-based documentation.
• Following established processes and helping to identify improvements to enhance efficiency and customer experience.

• Strong organisational skills with the ability to prioritise workload and meet deadlines.
• Excellent communication skills with a professional and confident telephone manner.
• Proactive, flexible and able to work effectively in a busy environment.
• Committed to delivering outstanding customer service.
• Good IT skills including Microsoft Word, Excel and Outlook.
• Eager to learn and develop new skills.

If you are looking for a varied role within a supportive team where you can learn, develop and build a long-term career, we would love to hear from you.