Service Advisor

Service Advisor vacancy!

We are recruiting for a reputable automotive dealership in Farnham seeking an experienced Service Advisor. This is an excellent opportunity for skilled professionals to join a dynamic team, offering competitive pay, career growth, and a supportive working environment. Our client values automotive expertise and exceptional customer service, making the Service Advisor role ideal for candidates committed to delivering high standards.

• Competitive basic salary up to £32,000, dependent on experience
• On-target earnings of approximately £36,000 including performance-based bonuses
• Fixed working hours from 8:00 am to 5:30 pm, Monday to Friday, with weekends off
• Monthly bonus of £200 plus additional incentives of £30 per service plan sold
• Average monthly bonus of around £400, depending on customer volume
• 21 days holiday plus bank holidays
• Opportunities for career progression within a well-established dealership
• Engagement with renowned brands including Citroen, DS, Fiat, Abarth, with future plans to include Peugeot and Vauxhall

• Book and manage vehicle servicing appointments efficiently and accurately
• Understand customer requirements and communicate repair estimates clearly
• Upsell additional services and products to maximise workshop revenue
• Act as the liaison between customers and the workshop team to ensure smooth service delivery
• Submit warranty invoicing and obtain necessary approvals
• Maintain detailed records of customer interactions, service histories, and vehicle information
• Deliver excellent customer service, fostering loyalty and satisfaction
• Promote additional dealership services to maximise customer retention
• Assist with workshop flow and prioritisation tasks

• Proven experience as a Service Advisor within the automotive industry
• Strong communication, interpersonal, and organisational skills
• Ability to handle a high-volume customer environment (15-20 customers daily)
• Sound knowledge of automotive servicing and workshop processes
• Full UK driving licence
• Professional attitude with attention to detail and reliability

Contact Darwin Manship, Automotive Recruitment Specialist at Perfect Placement covering Farnham and Surrey today to discover more about this fantastic opportunity.