Lead Counsellor; Patient and Family Support Team

Lead Counsellor (Patient and Family Support Team)

Lead Counsellor (Patient and Family Support Team)

Salary: £37,048 per annum (WTE £46,310 per annum based on37.5 hours a week)

Hours: 30hours per week, worked Monday - Thursday

Are you looking for a job where you can make areal difference? At Phyllis Tuckwell, we pride ourselves on offeringexceptional care to our patients and their families and carers.

Phyllis Tuckwell is seeking to appoint a Lead Counsellor to join our Patient and Family Support Team, working across both the Farnham and Guildford sites, with occasional community-based work. The role focuses on providing emotional and psychological support to patients and carers under the care of the hospice,asa core component of palliative care.

A keyaspect of this role is leading and supporting a team of counsellors, ensuring acohesive, effective, and responsive service. The successful candidate will beconfident in coordinating workload, offering day-to-day guidance, and supporting the professional development and wellbeing of colleagues. The Lead Counsellor will be expected to bring strong leadership experience, including the ability to manage team dynamics, provide informal support and guidance, and contribute to service improvement and the ongoing development of psychological support within a multidisciplinary team, working alongside the clinicalpsychologist and other professionals.

Whileinvolvement in supervision is part of the role, a formal supervisionqualification is desirable but not essential, as additional supervision supportis available within the service. Experience of, or a good understanding of,working with children and young people is also important, given the needs ofthe service.

If you would like to feel part of a welcoming and committed team,benefit from strong peer and managerial support, and want to develop your career with excellent training and education opportunities, we would be delighted to hear from you.

About You:

A successful Lead Counsellor will have:

• A qualification in Counselling to at least a diploma level
• Experience of leading or coordinating a team of counsellors (essential)
• A certificate in Counselling Supervision CPCAB Level 6 (desirable, not essential)
• Experience in endof life and grief issues
• Experience of working with adults and some knowledge or experience of working with children and young people
• Experience inworking with volunteers
• Excellent communication and interpersonal skills
• A good understanding of safeguarding protocols and procedures
• The ability to coordinate workload and support colleagues in day-to-day practice
• Flexibility to work across both the Farnham and Guildford sites, with occasional community work
• Experience of working collaboratively within a multidisciplinary team, including clinicalpsychology input where appropriate

About Us:

We are based in Farnham and Guildford, and provide bespoke, compassionate palliative and end of life care for people living withan advanced or terminal illness, across West Surrey and North-East Hampshire.

We are committed to creating a diverse and inclusive culture, with the principles of fairness and equality at its core. We warmly welcome applications fromall sections of the community. All appointments are made following a fairand equitable process, based on merit, job requirements and business need.

We

Offer:

• Six weeks paid holiday plus public holidays (pro-rated for parttime staff)
• Continuation of NHS Pension or Phyllis Tuckwell Group Personal Pension Plan (matched contributions up to 7.5%)
• Employee Assistance Programme
• Blue Light Discount Card
• Access to learning and professional development opportunities (we have an on-site education team)

A Great Place to Work

• Flexible hours and flexible working
• Supportive colleagues
• Clinical supervision and support
• *Phyllis Tuckwell Birdsong Hospice staff survey 2023

POST: Lead Counsellor

JOB PURPOSE:

Toprovide leadership and line management to the counselling team. The post holder will take responsibility for coordinating the day-to-day function, promotinghigh standards of professionalism and practice, and contribute to the ongoingdevelopment of the service.

Therole reports to and will work collaboratively with The Patient and Family Team Manager and Safeguarding Lead to ensure effective delivery of the counsellingservice. Together they will work with the multidisciplinary team to developemotional support services to improve the effectiveness of Phyllis Tuckwell inmeeting the psychological needs of patients and families, as one of the pillarsof palliative care.

Therole also includes maintaining a small clinical caseload, providing counsellingsupport to patients and families (including children and young people), and working collaboratively as part of the multidisciplinary team to uphold Phyllis Tuckwells values.

RESPONSIBILITIES:

1.0
Professional

1.1

Maintain a high level of knowledge of professional, ethical and regulatory issues relating to counselling practice.

1.2

Deliver safe, time limited…