Account Director

Unicorn Orange, a trailblazer in the e-commerce sector, boasts a record of consistent growth over the past four years. We are now seeking a Team Lead to join our innovative and rapidly expanding team. This role offers a unique opportunity to build and lead your own team, significantly contributing to Unicorn Orange's ongoing success.

As Account Director, you will oversee a small team (4-6 members) of account managers who are the primary points of contact for our diverse client base. Your leadership will be instrumental in nurturing and developing your team, ensuring they excel in their roles and maintaining our exceptional service standards. You will strategically look at ways to innovate and grow the agency, with a focus on improving processes to improve efficiencies of your team.

Growth will also be a key part to the role through new business opportunities, where you will have KPI’s set against delivering new business.

• Develop and implement efficient processes to improve margins and operational effectiveness within your team
• Lead and mentor a team of account managers, providing support and guidance to ensure high-quality client management.
• Meet and exceed KPIs focused on client retention, staff retention, and new business revenue.
• Ensure you are aware of industry trends and changes to Amazon and how these changes impact us and can be used to generate new ideas.
• Contribute to the company's vision and growth by bringing in fresh, innovative ideas.

• Experience of the digital sector, including managing PPC campaigns with large ad spend
• Previously managing Amazon accounts and deploying Amazon strategy to drive growth. You would be working in house or in an agency
• Experience managing a team, with proven record of implementing new processes to improve efficiencies
• Excellent with excel and ability to automate and simplify processes through advanced excel techniques
• Exceptional numerical understanding
• Minimum 4-5 years of experience working with Amazon Seller and Vendor Central or in the digital sector
• Proven track record in client relationship management and team leadership.
• Strong communication and interpersonal skills.
• Ability to think strategically and creatively in a fast-paced environment.
• Demonstrated ability in driving business growth and operational efficiency.

We’re not just another agency, and this isn’t just another job. At Unicorn Orange, you’ll work with some of the most exciting brands in the world, alongside a team that’s setting new standards in Amazon marketing and beyond. Here’s what we offer:

• A Fast-Growing Agency – We’re expanding quickly, and that brings opportunity. You’ll have real responsibility and the chance to shape your career in a business that’s going places.
• Work with Global Brands – Collaborate with well-known brands, working directly with decision-makers to make a real impact.

• CIM Membership – We cover your Chartered Institute of Marketing membership and training, giving you the opportunity to become a qualified Chartered Marketer in two years.
• Amazon Certifications – Gain official Amazon Ads and Account Management certifications, enhancing your expertise with industry-recognised qualifications.
• Learning & Development Budget – We invest in your professional growth.

• Loyalty Bonus – We recognise long-term commitment with financial rewards.
• New Business Bonus – If you bring in a lead or help win new business, you’ll share in the success.
• Performance Bonus – Some roles come with additional rewards based on results.

• Hybrid Working – Work in a way that makes sense—team collaboration in the office on Monday, Tuesday, and Thursday, with the flexibility to work remotely on Wednesday and Friday.
• Flexible Working – We trust you to manage your time when life demands flexibility.
• Summer Hours – Finish at 3pm on Fridays in the summer.
• 25 Days Holiday + Your Birthday Off – Plenty of time to recharge, including a day just for you.

• Work with Experienced Professionals – A team that challenges…