Bank Assistant Manager

Are you looking for a job where you can make a real difference?
Phyllis Tuckwell’s shops are run by a wonderful and dedicated team of staff and volunteers.

We are looking for motivated and flexible individuals to support our Retail Operation on an ad-hoc basis, to cover staff absence.

• Sorting, pricing and merchandising stock
• Monitoring sales and profit against target
• Managing a team of committed volunteers
• Day to day Shop Management responsibilities

A successful Bank Assistant Manager will have:

• Excellent interpersonal and communication skills
• The ability to work independently and as part of a busy team
• Previous management experience within a retail, fashion or charity organisation, although not essential
• Commercial awareness and a desire to drive business forward

For a full list of essential requirements, please refer to the job description and person specification document.

We are based in Farnham, Camberley and Guildford, and provide bespoke, compassionate palliative and end of life care for people living with an advanced or terminal illness, across West Surrey and North-East Hampshire.

Phyllis Tuckwell is a very special place to work. Our staff make a real difference to the lives of our patients and their loved ones, providing outstanding care at a time that really matters. Our Retail team members are pivotal in helping to raise funds to deliver our vital services, ensuring ‘every day is precious’ for our patients.

The impact of our services on the lives of our patients and their families can be read about here:

• Phyllis Tuckwel Group Personal Pension Plan (matched contributions up to 7.5%)
• Employee Assistance Programme
• Blue Light Discount Card
• Skill Development and Training
• Internal Mobility and Career Progression
• Upskilling
• Diverse Training Courses

• Flexible hours and flexible working
• Supportive colleagues
• 96% of our staff are proud to work for Phyllis Tuckwell*

* Phyllis Tuckwell Birdsong Hospice staff survey 2025

For further information regarding the role please contact Roniela Gorezi, Area Retail Manager on  or phone  If you are unable to apply on-line or have any questions about the recruitment process, contact HR on or email:

Saturday 7 th March 2026

We reserve the right to close the role ahead of the closing date should sufficient applications be received. Your early response is therefore encouraged.