Seasonal - Sundries - Sales Assistant

Job Description

Your primary responsibility will be to provide professional support to our customers.

Working closely with the Garden Centre Manager to help the business to succeed.

Seasonal: 22 February 2026 until 31 May 2026

Rota: Every Sunday 09:00-17:30, Friday and Saturday 09:00-18:00

• Provide an enjoyable shopping experience for everyone by ensuring all customers are greeted and offered assistance
• Handling customer queries courteously and efficiently
• Identifying customer needs through interaction, and taking appropriate action
• Excellent standards of merchandising and housekeeping are established and maintained in accordance with company guidelines

• Good friendly manner
• Good interpersonal skills
• Willing to learn

Squire’s is a family‑owned group of 17 garden centres based in Surrey, Sussex, Middlesex, and Berkshire. Since 1936 the purpose of our business has been the happiness of those who work in it.

We are committed to growing our business and to promoting the highest standards in horticulture, catering, and retail.

We want our staff to enjoy working with us in a friendly, energetic customer focused environment.

• Employee Discount
  – 50% in Restaurants and 20% in Garden Centre on joining, increasing to 25% after 2 years' service and 30% after 5 years' service.
• Holiday (including bank holidays)– 5.6 weeks on joining increasing to 6.2 weeks after 2 years' service and 6.6 weeks after 5 years' service.
• Bonus
  – We reward our employees with a non-contractual bonus at Christmas, based on the profit of the company in any financial year (first year is dependent on start date).
• Pension
  – We offer a Defined Contribution Pension Plan to new employees. If you pay into the plan and meet the government criteria, the company will too, and these contributions will be invested.
• Attendance
  – After one year of service, if you have worked for a full financial year and have 100% attendance, one day holiday (pro‑rata) will be added to your holiday grant as a 'Thank you'.
• Made A Difference Scheme (M.A.D)– A reward scheme for team members who make a difference to our business through outstanding customer service, over and above normal duties or initiatives that have grown/inspired the business. There is a monthly winner; all winners select a gift to receive.
• Learning & Development
  – You can look forward to a wealth of learning opportunities that will enhance and develop you with the skills and confidence you need.
• Birthday
  – After 6 months service if your birthday falls on your contracted day to work, you may leave work early (holiday policy rules apply). If you have 2 years service on your birthday, you will receive a £25 Squires gift voucher (pro‑rata for less than 40 hours).
• Cycle2work scheme
  – After 1 year of service, a government initiative offering 25% to 39% savings on new cycling equipment. The cost is deducted from your pay over 12 or 19 months.
• Child's first day at school
  – After 1 year of service, you can come in late and go home early on your child's first day of school to take them and pick them up.
• RHS Membership or a Tree / Shrub
  – After 1 year of service, Squire's employees can choose either one tree or shrub to plant each year, up to the value of £50 retail on the anniversary of your engagement or £50 towards an RHS annual membership.
• Employee Assistance Programme (EAP)– After 2 years of service, employees are eligible to join an EAP, providing access to wellbeing resources.
• Retirement
  – After 15 years of service, if retiring and having over 15 years, your contracted hours will be reduced by a fifth while your pay remains the same for the final 3 months.
• Free Parking
  – Available to all employees in the designated parking areas on our site.