Service Advisor

SERVICE ADVISOR
Salary:
Up to £33,000 DOE + Overtime

Hours:

Monday to Friday Alternate Saturday Mornings
Saturday Overtime:
Paid at Time and a Half

Are you an experienced Service Advisor looking for a new opportunity with an early finish and excellent overtime potential?

We are recruiting for a customer-focused Service Advisor to join a busy and professional commercial vehicle service department. This is a central role, acting as the key link between customers, the workshop and the wider service team.

The successful candidate will be the first point of contact for customers both face-to-face and over the telephone, ensuring they receive a professional and efficient service throughout their vehicle's journey.

The Role:

Act as the first point of contact for customers
Book vehicles into the workshop for servicing, maintenance and repairs
Liaise closely with Workshop Technicians and Service Teams
Keep customers updated on vehicle progress and repair requirements
Prepare and manage job cards
Assist with administration and invoicing
Provide accurate information on parts, repairs and labour times
Promote additional products and services where appropriate
Ensure customer expectations are managed effectively
Maintain accurate records and follow company procedures

What We're Looking For:

Previous experience as a Service Advisor or similar customer-facing automotive role
Excellent written and verbal communication skills
Strong customer service and interpersonal skills
Confidence when speaking with customers and upselling additional work
Good understanding of vehicle parts and repair processes
Ability to understand labour times and book times
Good IT and administration skills
A proactive and customer-focused approach
Commercial vehicle experience would be advantageous

What's On

Offer:

Basic salary up to £33,000 DOE
Overtime paid at time and a half
Monday to Friday, early finishes
Saturday overtime paid at time and a half
Full-time, permanent position
Opportunity to develop your automotive and commercial vehicle knowledge
Supportive and professional working environment

If you're an experienced Service Advisor looking for an early-start role with excellent overtime opportunities, we'd love to hear from you.
Contact Amy at Auto Skills UK quoting Reference: 54667 to find out more or apply today.