Barista

A bit about the role

Day to day, you'll be making coffee that provides uplifting moments for our customers. That means sustainably sourced beans and velvety milk coffee, topped with our signature art and delivered with your signature smile.

• Crafting great coffee that hits that sweet spot every time
• Serving customers with a smile so they walk away happy and excited about their next visit
• Soaking up all there is to know about Costa products – don’t forget our teas, frappes, seasonal ranges and much more
• Working with your team to maintain health & safety and cleanliness across the store
• Most importantly, having fun – this is your time to learn, develop and meet great people

A passion for coffee and people is just the start of what we’re looking for. So, what else makes a great Barista?

• A positive outlook, can‑do attitude, and bags of personality
• A passion for delivering excellence in everything you do
• The communication skills to strike up a good conversation with our customers daily
• A hard‑working attitude and multi‑tasking skills

• 50% staff discount and a free core drink whilst working, 25% off all Costa Coffee stores (discount card)
• Full, structured training including Barista, Brand Standards, Food Safety Level 2
• The potential opportunity to become a Barista Maestro along with the corresponding pay rise and senior duties in store
• We love to internally promote our staff so they grow with us, creating a long‑term career path
• Company pension
• Holiday accrual system
• Refer a friend scheme and receive £150 per candidate (T&C’s apply)
• 20% off Goldex Staycations on Thanet Coast (for 2 or more nights)
• Opportunity to volunteer for the Goldex and Costa Foundation
• Access to a range of local and national discounts with The Life Style Card
• Recognition opportunities:
  Hampers for Workiversary’s, Store of the Month, Customer Feedback Award and Achievement Awards.

• Enthusiasm to execute outstanding customer service
• Friendly manner
• Communicate confidently with customers
• Flexible approach (ability to be multi‑skilled)
• Willingness to learn
• Ability to work within a team and individually
• Presentable and able to follow uniform brand standards
• Reliable & committed
• Flexible to be available for shifts

• Worked within a customer facing environment
• Worked in the hospitality/retail industry
• Barista experience

At the heart of Costa Coffee are our values. We believe in Passion, Warmth, Trust and Courage. We’re the No. 1 coffee brand in the UK for the 15th year in a row, and we celebrate inclusion and equality, encouraging everyone to bring their true selves to work.

This Costa store is owned & operated by Goldex Investments Ltd, a leading Costa franchisee with over 43 Costa stores and a diversified portfolio across hospitality, property and wellness sectors. Goldex continues to grow through innovation, integrity and a people‑first culture.