Customer Experience Specialists

Customer Experience Specialist

Crain Hyundai of Fayetteville is needing a Customer Experience Specialist to join their team! The new team member will serve as the face of the dealership both in the showroom and in the service areas.

Responsibilities:

• Greet guests and answer calls professionally
• Monitor cleanliness of all guest-facing areas
• Coordinate customer feedback and CSI surveys
• Assist in event setup and customer follow-up
• Answer overflow inbound phone calls and make warm transfers

Qualifications:

• Previous experience in customer service
• Positive attitude
• Excellent written and verbal communication skills
• Ability to work in a fast-paced environment
• Clean background and valid driver's license

Benefits:

• Affordable health, dental, vision insurance
• Percentage-matched 401k plans
• Opportunities of promotion within group

The Crain Automotive Team is Arkansas' largest family owned and operated dealer group. We provide Arkansas with the best shopping experience for new & used vehicles and provide certified auto repair, service and maintenance for all makes and models, as well as collision centers for body repairs. We have locations across Northwestern and Central Arkansas and are constantly growing.