Revenue Supervisor​/Expert

The Revenue Supervisor/Expert is a leadership role within the Arkansas Department of Finance and Administration's Revenue Division, responsible for managing operations, staff, and performance outcomes of a specific tax or child support unit. This position combines technical expertise in tax or child support programs with supervisory responsibilities to ensure compliance, customer service, and effective processing activities. The role involves supervising staff, resolving escalated issues, monitoring performance metrics, and serving as a subject matter expert on relevant tax codes, policies, and regulations.

• Associate or bachelor's degree in accounting, finance, business administration, public administration, economics, social work, or related field plus 3 years of related experience including 2 years in
• OR high school diploma plus 4 years of experience in customer service, bookkeeping, tax preparation, cash handling, data entry, or administrative support including 2 years in supervisory or leadership
• In-depth knowledge of Arkansas tax codes, policies, child support law and regulations, or DFA procedures
• Skilled at analyzing complex tax or child support issues, interpreting regulations, and making sound decisions
• Excellent interpersonal and written communication skills
• High level of accuracy and integrity in handling financial data and confidential information