Receptionist; FDC

Receptionist (FDC)

Job Location s US-AR-Fayetteville

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Category:
Customer Service/Support

Position Type:
Regular Full‑Time

Location/Org Data :
Name:
Fayetteville Diagnostic Clinic

The Receptionist performs various procedures associated with routine patient encounters, maintains positive relationships with patients, family members, visitors and fellow employees. Receptionist makes appointments for patients and maintains accurate and orderly schedules for physicians.

About Fayetteville Diagnostic Clinic Fayetteville Diagnostic Clinic is a physician‑owned practice that encourages teamwork and collaboration, increasing efficiency in care, and ensuring patients receive a positive health care experience. To provide a convenient patient health experience, we offer internal medicine, medical specialists, and diagnostic services in one central location.

About MANA Medical Associates of Northwest Arkansas (MANA) is an independent physician group that includes family medicine, pediatrics, women’s health and an array of specialists and advanced health services. MANA clinics are independent, physician‑owned practices. As a physician‑owned practice, our physicians can focus on compassionate, quality, patient care, and retain the quality, personal clinic environment. Physicians make decisions that shape excellent patient care in our practices.

By working together, MANA physicians can responsibly manage the costs associated with health care, improve our practice efficiencies, and enhance overall care for patients. Our mission is to improve the quality of life by providing compassionate, comprehensive, quality healthcare.

What We Offer At MANA, you will receive more than just pay. We offer various benefits that matter most to you. MANA team members are eligible to receive benefits on the first day following 60 days of continuous employment. Below are some of our various benefit offerings:

• Comprehensive Benefits –
  • Medical & dental
  • 401(K) match and profit sharing
  • Up to 21.5 paid days off (PDO, EID and Perfect Attendance benefits) & 7 days paid holidays; during your first year of employment
  • Employer paid life, long‑term & short‑term disability benefits
• Corporate Discounts: MANA has partnerships with various local and nationwide retailers to provide discounts to you;
  Dell, ATT, Verizon, and many more!
• One‑On‑One Training and Development: At time of hire with MANA, you will go through detailed training to ensure you are equipped with what you need for success in our clinics

How to Apply To apply for a position at any MANA Clinic, you must complete a MANA employment application. Applicants may list the position(s) they are interested in applying on the application and only need to complete one application. Applications are reviewed by the Human Resources Department at the MANA Administrative Office and are shared with the clinic managers. Applications are kept in our database for managers to review for six (6) months.

MANA is an equal opportunity employer.

• Manage all phases of the patient encounter as listed in the procedure manual; verify patient's name, address, phone number and health insurance coverage; direct patients to appropriate clinic locations as indicated by the schedule
• Open the department on time
• Keep schedules for physicians. (Consists of entering call schedules, time off and meetings.)
• Monitor the lobby area (straighten magazines, check cups and wipe down chairs) and be ready to assist if patients or visitors encounter difficulties

• High school diploma or GED
• 7 – 11 months experience and/or training
• Bilingual preferred; but not required