Release of Information Specialist - Health Information Services Mon - Fri

Release of Information Specialist - Health Information Services (Full-Time, Mon - Fri, 8am-4:30pm)

Position Summary:

The role of the HIS Tech I reports to the Health Information Services Manager. This position is responsible for supporting the revenue cycle by retrieving and processing discharged medical records and performing basic Release of Information (ROI) tasks in a timely and efficient manner.

Our mission is to improve the health of people in the communities we serve through compassionate, high‑quality care, prevention, and wellness education. Washington Regional Medical System is a community‑owned, locally governed, non‑profit health care system located in Northwest Arkansas in the heart of Fayetteville, consistently ranked among the Best Places to live in the country. Our 425‑bed medical center has been named the #1 hospital in Arkansas for five consecutive years by U.S. News & World Report.

We employ 3,400+ team members and serve the region with over 45 clinic locations, the area’s only Level II trauma center, and five Centers of Excellence – the Washington Regional J.B. Hunt Transport Services Neuroscience Institute;
Washington Regional Walker Heart Institute;
Washington Regional Women and Infants Center;
Washington Regional Total Joint Center; and Washington Regional Pat Walker Center for Seniors.

• Transport medical records to the HIS department while obtaining verification of record receipt
• Assemble and scan medical records using the electronic medical record (EMR) software
• Remain knowledgeable regarding ROI to appropriately assist with release requests
• Assist other departments and users on location of documents within EMR software
• Appropriately utilize the transcription system for accessing documents, as needed
• Effectively communicate with physician offices for retrieval and completion of needed documentation
• Identify duplicate medical records and combine, as appropriate
• Perform analysis of documentation in patient chart and utilize for reporting purposes
• Issue deficiencies for missing information within the medical record
• Assist with answering correspondence from outside agencies regarding their billing needs

• Education:
  
  High School Diploma or GED
• Licensure and
  
  Certifications:
  
  RHIT or RHIA certification, preferred.
• Experience:
  
  Minimum 1‑year previous experience in an HIS, healthcare, or clerical support role, preferred.

This position will spend 50% of time standing and/or walking while pushing, pulling, lifting, and/or carrying up to 50 lbs. The remaining 50% of time will be spent sitting while performing work in a standard office environment. Transportation between facilities will be required.

Entry level

Full‑time

Health Care Provider

Hospitals and Health Care