Claims - Field Claims Representative

Make a difference with a career in insurance

At The Cincinnati Insurance Companies, we put people first and apply the Golden Rule to our daily operations. We are looking for extraordinary people to join our talented team. Our service‑oriented, ethical, knowledgeable, caring associates are the heart of our vision to be the best company serving independent agents. We help protect families and businesses as they work to prevent or recover from a loss.

Share your talents to help us reach continued success as we bring value to the communities we serve and demonstrate that Actions Speak Louder in Person®.

If you’re ready to build productive relationships, collaborate within a diverse team, embrace challenges and develop your skills, then Cincinnati may be the place for you. We offer career opportunities where you can contribute and grow.

The Field Claims department is currently seeking Field Claims Representatives to service the territory surrounding Fayetteville, AR.
Candidate must reside within the territory.

• Complete thorough claim investigations
• Interview insureds, claimants, and witnesses
• Consult police and hospital records
• Evaluate claim facts and policy coverage
• Inspect property and auto damages and write repair estimates
• Prepare reports of findings and secure settlements with insureds and claimants
• Use claims‑handling software, company car and mobile applications to adjust loss in a paperless environment
• Provide superior and professional customer service
• Once eligible, become a certified and active Arbitration Panelist

Salary: $55,000 - $76,000 annually. Salary is based on education, experience, location, knowledge, skills and abilities. Eligible associates may receive an annual cash bonus and stock incentives based on company and individual performance.

• Be available and communicative during regular business hours
• A desire to learn about the insurance industry and provide a great customer experience
• The ability to work unsupervised
• Excellent verbal and written communication skills
• Strong interpersonal skills
• Excellent problem‑solving, negotiation, organizational and prioritization skills
• Preparedness to follow‑up with others in a timely manner
• A valid driver’s license

• A bachelor’s degree
• AINS, AIC, or CPCU designations preferred

• Company car
• Company stock options, including Restricted Share Units and incentive‑based stock options
• Paid time off (PTO)
• 401K with 6% company match

Salary: $62,000 - $90,000 annually. Salary is based on education, experience, location, knowledge, skills and abilities. Eligible associates may receive an annual cash bonus and stock incentives based on company and individual performance.

• Be available and communicative during regular business hours
• Multi‑line claims experience preferred
• Ability to completely assess auto, property, and bodily injury type damages
• Capacity to work unsupervised
• Excellent verbal and written communication skills
• Strong interpersonal skills
• Excellent problem‑solving, negotiation, organizational, and prioritization skills
• Preparedness to follow‑up with others in a timely manner
• A valid driver’s license

• One or more years of claims handling experience
• AINS, AIC, or CPCU designations preferred
• Bachelor’s degree or equivalent experience required

• Company car
• Company stock options, including Restricted Share Units and incentive‑based stock options
• Paid time off (PTO)
• 401K with 6% company match

Enhance your talents. Providing outstanding service and developing strong relationships with our independent agents are hallmarks of our company. Whether you have experience from another carrier or you’re new to the insurance industry, we promote a lifelong learning approach. Cincinnati provides you with the tools and training to be successful and to become a trusted, respected insurance professional – all while enjoying a meaningful career.

Enjoy benefits and amenities. Your commitment to providing strong service, sharing best practices and creating solutions that impact lives is appreciated. To increase the well-being and satisfaction of our associates, we offer a variety of benefits and amenities.

As a relationship‑based organization, we welcome and value a diverse workforce. We grant equal employment opportunity to all qualified persons without regard to race, creed, color, sex including sexual orientation, gender identity and transgender status, religion, national origin, age, disability, military service, veteran status, pregnancy, AIDS/HIV or genetic information or any other basis prohibited by law. All job applicants have rights under Federal Employment Laws.

Please review this information to learn more about those rights.