Kia Fayetteville General Sales Manager

Location: Crain Kia of Fayetteville

2277 Foxglove Dr

Job :987

# of Openings:1

Crain Kia of Fayetteville is seeking an experienced General Sales Manager who leads from the front, develops people, and runs a disciplined operation. This role is for a leader who believes sustained performance comes from training, accountability, and strong inventory processes
, not just desk skills.

Building and maintaining a structured sales process that the entire team follows

Training, coaching, and developing Sales Managers and Sales Consultants daily

Holding the sales leadership team accountable to activity, standards, and results

Ensuring consistency in execution across new, used, and internet operations

Driving performance through inspection, follow-up, and continuous improvement

Lead daily and weekly training for sales staff and managers

Coach managers on how to coach — not just desk deals

Develop repeatable habits around meet‑and‑greet, fact‑find, presentation, trial close, and follow‑up

Ensure new hires are onboarded, trained, and supported properly

Set clear expectations for Sales Managers and enforce them consistently

Monitor floor activity, customer flow, and CRM engagement

Inspect what is expected — guest sheets, TOs, follow‑up, and closing discipline

Address performance issues directly and construct

Used Vehicle & Reconditioning Oversight

Oversee the used‑vehicle reconditioning process from acquisition to frontline readiness

Partner with service, parts, and inventory teams to reduce recon time and expense

Ensure accurate RO stories, timely approvals, and clean handoffs

Monitor recon aging, frontline turn time, and vehicle readiness standards

Proven experience as a GSM or Senior Sales Leader in a dealership environment

Strong background in training and developing sales teams

Demonstrated ability to hold managers accountable without creating chaos

Hands‑on experience managing used car inventory and reconditioning processes

Organized, process‑driven, and disciplined in execution

Professional leadership style with clear communication

Stable ownership and leadership team

A culture focused on process over panic

Opportunity to build, refine, and lead — not inherit dysfunction

Competitive compensation tied to performance and results

Long‑term career growth within the Crain Automotive Group

Sales managers actively coaching on the floor

Salespeople following a consistent, trained process

Faster recon cycles and cleaner used‑car execution

Improved close rates, CSI, and gross retention

Clear standards — and leaders held to them

This role is ideal for a leader who wants to build people, protect process, and create sustainable results.

Apply with confidence if this sounds like how you already lead.