Manager, Outreach Services

Job Location:

Washington Regional Med. Ctr.

- Fayetteville, AR, Position Type:
Full Time, Education Level: High School Diploma or GED, Salary Range:
Undisclosed, Job Shift: Days, Job Category:
Philanthropy/Fundraising, Organization Overview, Mission, Vision, and Values

Our mission is to improve the health of people in the communities we serve through compassionate, high-quality care, prevention, and wellness education.

Washington Regional Medical System is a community-owned, locally governed, non-profit health care system located in Northwest Arkansas in the heart of Fayetteville, which is consistently ranked among the Best Places to live in the country. Our 425-bed medical center has been named the#1 hospital in Arkansas for six consecutive years by U.S. News & World Report. We employ 3,200+ team members and serve the region with over 40 clinic locations, the region’s only LevelII trauma center, and five Centers of Excellence - the Washington Regional J.B. Hunt Transport Services Neuroscience Institute;

Washington Regional Walker Heart Institute;

Washington Regional Women and Infants Center;

Washington Regional Total Joint Center; and Washington Regional Pat Walker Center for Seniors.

The Manager, Outreach Services reports to the Executive Director of Washington Regional Medical Foundation and provides leadership and operational oversight for the Cancer Support Home and Senior Support in Action programs. The manager is responsible for daily operations, staff support, budget and grant administration, database management, community representation, communications, and coordination with Washington Regional Medical System departments. On average, approximately 80% of the position’s workload is dedicated to Cancer Support Home operations and 20% to Senior Support in Action, with priorities adjusted as program needs require.

• Provide leadership, direction, and daily operational support for Outreach Services staff, promoting effective teamwork, accountability, and achievement of established program goals.
• Oversee general operations of the Cancer Support Home and support the administration and delivery of Senior Support in Action services.
• Manage database systems for both outreach programs, ensuring information is accurate, current, secure, and available to support program operations, reporting, and evaluation.
• Represent Cancer Support Home and Senior Support in Action in the community through speaking engagements, development activities, grantor relationships, and other outreach opportunities.
• Develop, monitor, and manage Outreach Services operating budgets and grant-specific budgets; maintain clear, timely communication with program coordinators regarding budget status, reporting requirements, and financial priorities.
• Lead the preparation, coordination, and submission of grant reports in accordance with the requirements and timelines established by each grantor.
• Maintain a comprehensive calendar of grant activities, deliverables, reporting dates, renewal opportunities, and other deadlines related to Outreach Services.
• Collaborate with Washington Regional Medical System departments, including Accounting, Payroll, Purchasing, Employee Health, Human Resources, and other support functions, to meet organizational requirements and the operational needs of both programs.
• Lead the communication strategy for Outreach Services, including newsletters, social media, program collateral, and other communications developed in coordination with the Washington Regional Marketing Department.
• Monitor program activities, service needs, and performance indicators; identify opportunities to strengthen operations, community awareness, and program effectiveness.
• Perfor…