Director of CX Training & Quality Assurance
Listed on 2026-10-16
-
Quality Assurance - QA/QC
Regulatory Compliance Specialist -
Management
Regulatory Compliance Specialist
Summit Utilities, Inc. is seeking a Manager of Customer Experience, Training & Quality Assurance (SGL
33) for a hybrid role based in Arkansas.
The position leads governance and continuous improvement of CX Training and QA programs, partnering across Customer Service, Billing and Collections to strengthen readiness, performance, and a consistent customer experience. The role oversees onboarding, curriculum governance, learning effectiveness, calibration, and readiness for major process changes,
We are currently recruiting a Director of CX Training & Quality Assurance for our team in Fayetteville, AR, United States.
Are you ready to take on the Director of CX Training & Quality Assurance role at Summit Utilities?
We would love to welcome a new Director of CX Training & Quality Assurance to our organisation in Fayetteville, AR, United States.
For the Director of CX Training & Quality Assurance position at Summit Utilities, we are reviewing applications now.
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