Senior Sales Representative

Crain Kia of Fayetteville is looking for a Senior Sales Representative – a proven professional who consistently executes the sales process, delivers a strong customer experience, and helps raise the performance of those around them.

This role is for an experienced salesperson who wants to lead through example
, mentor newer team members, and play a key role in maintaining discipline and professionalism on the sales floor—without stepping into a formal management position.

• Setting the standard for process, professionalism, and performance
• Executing every step of the sales process consistently
• Supporting newer or developing sales consultants through example and guidance
• Working closely with Sales Managers to keep deals moving smoothly
• Taking ownership of the customer experience from first contact through delivery and follow‑up

• Greet and engage customers professionally and confidently
• Complete thorough fact‑finds and guest sheets
• Deliver strong vehicle presentations and demonstrations
• Manage test drives, trial closes, and negotiations with manager support
• Ensure clean deliveries and proper follow‑up after the sale

• Model the behaviors expected of top performers
• Assist new sales consultants with process, flow, and confidence
• Help maintain order, energy, and focus on the sales floor
• Reinforce CRM usage, follow‑up discipline, and documentation standards

• Maintain strong knowledge of new and used inventory
• Understand used‑vehicle availability and recon status at a high level
• Communicate accurately with managers regarding vehicle readiness
• Protect gross and process through clean write‑ups and early manager involvement

• Proven success as a sales consultant in an automotive dealership
• Strong understanding of a structured sales process
• Consistent performance, not streaky results
• Professional communication and strong customer rapport
• Willingness to coach and support teammates informally
• Self‑motivated, accountable, and detail‑oriented

• Stable, process‑driven leadership
• Clear expectations and consistent standards
• Opportunity to be recognized as a top performer and leader
• Competitive compensation with strong earning potential
• Long‑term career growth within the Crain Automotive Group

• Consistent monthly performance and strong CSI
• Clean deals with minimal rework
• Positive influence on team culture and execution
• Trust from management and peers
• Customers who return and refer

This role is ideal for a sales professional who wants to lead without the title, execute at a high level, and be trusted to do things the right way.

Apply if this sounds like how you already operate.

• Mid‑Senior level

• Full‑time

• Sales and Business Development

• Motor Vehicle Manufacturing