Business Development Representative

Ozarks Go
, based in Fayetteville, Arkansas a telecommunications subsidiary of Ozarks Electric Cooperative, offering all-fiber gigabit internet and premium television and telephone services to Northwest Arkansas and Northeast Oklahoma.

Ozarks provides to its employees: 100% paid medical/dental coverage for you and your dependents, and a 401(k) plan with employer match. We also provide paid time off, 9 paid holidays, disability benefits, life insurance and tuition reimbursement.

Job offers are contingent on passing a background check, proof of eligibility to work in the U.S., and passing a drug test. Ozarks does not accept medical marijuana cards because all our positions are considered safety sensitive.

High school diploma or equivalent is required. An associate or bachelor's degree in business, marketing, communications, or a related field is preferred.

Experience in outside sales, customer service, community outreach, account management, business development, or other customer-facing roles is preferred. Experience in telecommunications, utilities, technology, or property management is a plus but not required. Candidates with strong communication, relationship-building, and problem-solving skills are encouraged to apply.

Must be able to learn Ozarks Go products, service areas, sales processes, and customer systems, with strong verbal and written communication, relationship-building, organization, follow-up, and time-management skills.

• Proactively identify, develop, and advance new residential and commercial growth opportunities throughout the Ozarks Go service area, with a focus on opportunities that contribute to overall revenue growth, customer acquisition, and market penetration.
• Develop and maintain productive relationships with property managers, leasing teams, builders, developers, business owners, existing customers, referral partners, community partners, and other key stakeholders to create opportunities, strengthen engagement, and support Ozarks Go's long-term growth.
• Identify and develop MDU, SFU, new-construction, developer, and other strategic growth opportunities for Ozarks Go.
• Develop and execute targeted customer-acquisition and market-growth strategies using available market and customer data to identify opportunities and increase customer penetration. Utilize targeted outreach, relationship development, community engagement, and other approved strategies to drive residential and commercial growth.
• Monitor growth, adoption, retention, and penetration within targeted markets and relationships, and adjust priorities and strategies based on results, customer response, available data, market conditions, and identified opportunities.
• Manage and support commercial relationships through proactive account contact, renewals, retention efforts, and identification of account growth or expansion opportunities.
• Present Ozarks Go products and services as appropriate, identify customer and market needs, recommend solutions, and advance sales opportunities that contribute to customer acquisition, retention, renewal, account growth, and overall market development.
• Coordinate with Customer Service, Marketing, Technical Sales, Network, Engineering, Operations, Business Development, and other departments to help move identified growth opportunities from development through execution and support a smooth customer experience.
• Route service issues and escalations to the appropriate support or operational resources while maintaining ownership of relationship-related communication and follow-up.
• Participate in approved community events, business functions, property and developer meetings, customer and partner meetings, training, coaching, and sales meetings.
• Provide additional sales, account-management, and business-development support based on customer demand, workload, staffing coverage, and business priorities, and perform other related duties as required or assigned in support of Ozarks Go growth and organizational objectives.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be an exhaustive list of all responsibilities.

The Business Development Representative shall be required to perform any other duties assigned in order to fulfill the objectives of Ozarks Go.

• Regular contact with prospective and existing residential and…