Field Service Technician - Compressed Air; NW Arkansas

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Full Time NW Arkansas

Field Service Technician
- Compressed Air (North West Arkansas)

Arkansas Industrial Machinery Inc. (AIM Companies), a wholly owned subsidiary of Tavoron, has been the region’s leading industrial productivity services company serving the manufacturing and processing industries with both equipment and services including compressed air, vacuum, blowers, and cooling water systems.

We continue to grow and need an additional full-time air compressor service technician. We currently have an opportunity for a Field Service Technician who wants to succeed in a long-term career with us. This position blends your electrical and mechanical aptitudes so if you believe you have superior troubleshooting talent, accurate record keeping habits, are organized with disciplined work habits, moderate to good computer proficiency, and good interpersonal communication skills we'd love to hear from you.

Essential functions

• Perform troubleshooting, diagnostics, and repairs on a wide range of air compressors, compressed air dryers, filtration systems, and related equipment.
• Conduct preventive maintenance to manufacturer and company standards, ensuring equipment reliability and optimal performance.
• Install air compressors and auxiliary components, including piping, controls, and electrical connections.
• Interpret and work from equipment manuals, wiring diagrams, schematics, and technical drawings.
• Communicate clearly and professionally with customers to explain service findings, recommendations, and maintenance needs.
• Complete service reports, documentation, and inventory tracking accurately and on time.
• Maintain professionalism, safety awareness, and pride in workmanship in all customer environments.
• Participate in on-call rotations, overtime, and travel as required.
• HVAC experience and EPA certification are considered strong assets.

Qualifications

• Minimum of 3 years’ experience in field service, maintenance, or repair of mechanical and electrical systems.
• Hands-on experience servicing air compressors, compressed air dryers, or refrigeration systems.
• Solid understanding of electrical systems, including 3-phase power, control wiring, and troubleshooting.
• Strong mechanical skills related to rotating equipment, pneumatics, and fluid systems.
• Competent in diagnosing issues quickly and accurately using meters, gauges, and diagnostic tools.
• Ability to work independently, manage multiple service calls, and prioritize tasks effectively.
• Excellent communication and customer service skills.
• Moderate to good computer proficiency for service documentation, emails, and work orders.
• Relevant certifications in HVAC, electrical, or mechanical systems are a plus.
• Strong skills in:
  Time management & punctuality, Critical thinking & decision making, Organization & record keeping, Adaptability & stress management, Interpersonal communication & conflict resolution

Physical Demands. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel;

reach with hands and arms; climb or balance and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance…