Social Services Assistant

join to apply for the social services assistant role at state of arkansas

position number:
county: washington
posting end date: 01/30/2026
anticipated starting salary: $35,610.00
hiring manager: jerrica wade
special work conditions: the ssa is expected to be prepared to work non‑standard work hours, which often include evenings, weekends and holidays; be on a 24‑hour on‑call rotation for up to 7 days at a time; operate a motor vehicle safely according to applicable laws at any time of day or night; have reliable personal transportation; extensive in‑state travel ability; maintain a valid driver’s license and current auto insurance;

ability to work with families experiencing poverty, addiction, and/or some type of neglectful or abusive situation; to lift weight up to 50 lbs.; ability to transport children and adults; ability to deal with complex situations and problem‑solve.

preferred qualifications: experience in working with children and/or families, some experience with community engagement or community resources. Computer experience preferred. Organizational skills are a must.

the
760 department of human services is a place for people passionate about serving others and changing lives for the better. We care for arkansans of all ages and ensure places like child care centers and nursing homes are safe. We are the safety net for the most vulnerable arkansans. Whether you answer the phones, take applications, protect children, or help care for residents or patients at our facilities, you make a difference by working s, working for the state has great perks, including a pension, maternity leave, paid state holidays and much more.

At dhs, we take care of our employees so you can help care for others.

job summary
the social services assistant provides supportive services to social workers, case managers, and clients. This role assists withderivative administrative tasks, outreach efforts, and client referrals to ensure efficient and effective service delivery.

primary responsibilities

• assist in client intake and service referrals.
• provide basic counseling and resource navigation.
• maintain accurate records and case documentation.
• support community outreach and public education initiatives.
• coordinate scheduling and follow‑ups for client services.

knowledge and skills

• strong organizational and administrative abilities.
• excellent customer service and communication skills.
• ability to handle sensitive information with confidentiality.

minimum qualifications

• minimum of six months of work experience in human services programs or public service.
• required to have a background check and child/adult maltreatment registry check.

licensure/certifications

n/a. Other job related education and/or experience may be substituted for all or part of these basic requirements, except for certification or licensure requirements, upon approval of the qualifications review committee.

the state of arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.

• entry level

• full‑time

• other

• government administration