Banquet Setup

We’re looking for enthusiastic, fun, and energetic people who take the work seriously, but not themselves. Let’s see if we’re a fit. We hope so.

Banquet Set Up will be responsible for assisting the banquet personnel with their everyday operational materials and items to ensure exceptional service to all guests that is consistent and continually in accordance to the Autograph Collection standards under the franchise of Mainsail Lodging & Development.

Essential Functions Acknowledge guest in all public spaces with a warm and friendly greeting

Assist with banquet function of the hotel to include set up of tables and chairs

Follow scheduled shifts and follow break and lunch requirements

Report any light outages, broken equipment, or room disparities to manager paying close attention to hallway areas

Assist guest with any specials requests

Ability to communicate with manager on inventory needs, i.e. chairs, tables, and banquet linens

Professional communication while using technology

Respect all guests, team members, and management by maintaining a positive, friendly attitude

Ability to interact with guests and share hotel knowledge using personalization, such as using the guest name Maintain guest confidentiality following all hotel procedures

Report any suspicious activity or unusual items in room Report any irregular behavior from guests in public areas and/or in rooms

Ability to take initiative and handle assignments with limited supervision

Follow all hotel policies and procedures as outlined in the team member handbook

Maintain cleanliness and order of work area such as closets, carts, and housekeeping office

Perform other duties as management requests to service our guests.

Education & Experience High School diploma or higher

Previous hospitality experience preferred

Excellent customer service skills

Excellent communication skills, both verbal and written

Ability to use technology e.g. tablets, iPadsPhysical Demands Ability to stand for extended periods of time Ability to squat and bend Ability to communicate clearly

Corrected vision to normal range

Ability to work long hours as needed

Ability to lift/push/pull 50 lbs.

Mental Demands Make sound judgments quickly

Work on multiple tasks, making appropriate progress towards deadlines

Able to work independently, take direction, and provide direction to others

Manage differing personalities within the office, the hotel, and the community

Maintain the highest degree of confidentiality

Ability to work effectively in stressful, high pressure situations

Ability to effectively handle challenges in the workplace, including anticipating, preventing, identifying, and solving problems as necessary

Mainsail is an Equal Opportunity Employer and it does not discriminate on the basis of actual or perceived race, color, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity expression (including transgender status), sexual orientation, marital status, parental status, military service and veteran status, political affiliation, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.